Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I honestly have never had a better sales experience at an auto dealership. In November of 2017, I originally bought an IS 350 AWD and was sold based on the level of care and detail John Irantos put into the process. He walked me through some comparative stats on the IS versus some other cars I was looking at (BMW, Infiniti) and explained the strong relativity of the resale value. I work in sales and do not respond well to overly "salesy" folks and McGrath does not use that approach. They instead make you feel like family and respect you throughout the entire process. Fast forward to October 2018 and I was no longer in need of my vehicle as I plan to move to NY. Matt Fenton and the team at McGrath made the buyback process super easy (30-minutes tops) and gave me a fair and equitable offer. I highly recommend working with McGrath!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I just bought a 2011 IS250 from McGrath! Bill Shamah was absolutely awesome! I'm only 21 years old so the car buying process was new to me and made me very anxious. Bill and Doug the finance person made me feel extremely comfortable and worked with me for over two weeks to make sure I got the car I wanted at a great price! First time buying from McGrath and definitely won't be my last! McGrath, I look forward to buying my cars for myself and my family in the future here!
I had an awesome experience with McGrath Lexus! I purchased a used Lexus , my device was exceptional especially from Glen my salesman! Everyone treated me with respect even though I wasn’t purchasing a new car or the most expensive car. I would buy from McGrath again even though it’s a 3 hour drive from my house.
Drove 2 hours each way to buy an L Certified Lexus gs350. Ad said no damage and no accidents. Got to dealership and car has obvious collision damage to drivers side rear, and car had bald tires. L certification specifies that tires can be no less than 5/32 tread depth. Had they been up front with me I could have saved a lot of time today.
I could not believe how well I was treated, I purchased a vehicle from this dealer that was under 10K but was treated like I spent 50k everyone was friendly, and kind I would definitely do business with this dealer again.
Easy to deal with! They knew we were coming from an hour away and Rita had the SUV we were interested in all warmed up and ready to go for our test drive! In and out in about 3.5 hours from test driving to signing on the dotted line. Really, that's not bad considering my last car took 6.5 hours to buy! Would definitely come out to McGrath again and see Rita for a car. She went out of her way to get us an additional key as well! Thanks, Rita!
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