Leo Inglesby helped me to purchase my new Lexus RX 350. He is an excellent and knowledgeable sales person. He was very friendly and patient , and answered all my questions and tried to accommodate all my wishes. I would recommend him very much, and I would love to go and see him whenever I go for my car service.
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The dealer, Ajay knows just what I want, what I can afford, and makes it so fast, that you just love the whole experience of buying a car from him. I used to get sweaty palms when it came to buying a car. Now it's like Christmas! Daji allowed me to watch the Redskins play while he finalized the paper work, which was accurate, precise and done within minutes. Laleh, went searching for something for me to eat while awaiting for the policy documents. A great team.
My wife and I had the pleasure of working with Sam to lease our new Lexus SUV. We had visited a couple other dealerships and the service we experienced was poor. When we met Sam we explained what we wanted and the fact we had limited time for the test drive. He got us in a car relatively quickly and off we went. He gave us the run down of all the features while ensuring we got back in time for us to head out. Over the next couple weeks he stayed in touch without being pushy so we know when the time was right Sam was our guy. He even went as far as delivering the car to our home. This is the 8th car I???ve leased/purchased and it was hands down the best customer service experience I???ve had. Kudos to Sam.
Based on my research, Lexus of Silver Spring gives the best price. So I went there to look for the car I want which is the NX. Luckily, Joel was the first person to greet me. He was very helpful and courteous. Plus, I got the car at the price I wanted. Very Happy!
My Service Counselor Andy Yankavich always goes beyond the expected and provides outstanding customer service. His consistency is the reason I continue to use Lexus of Rockville to service both my Lexus vehicles.
I encountered Godfrey when I went to buy a car for my son. It was a nice walk through of all the information needed. His patience and expertise made this a very unexpected suprise. My son is very happy with his first time buying process
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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