This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville, Lexus of Chattanooga came through with our desirable price point for the new ES 350. Fred made the drive worth our effort. Upon arrival, the ES was inside, detailed and ready for delivery. And yes, anyone looking to purchase a Lexus should give Mr. Fortson an opportunity.
Wonderful, Family Friendly Atmosphere / Sales Team
by Bunch from DealerRater.com
November 26, 2018
This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very helpful. Ralph took the time to find the right car for my Husband and I. I would definitely recommend the Lexus Of Chattanooga Dealership and be sure to ask for Ralph Paty, he is the best!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
Ralph Paty and the whole Lexus team make buying a car easy and hassle free. Big thanks to each that helped! Go buy your next car from Ralph and you???ll be happy you did. His 30+ years of experience make it a fun process and give you the at ease feeling you need when making a purchase this big.
Marco was an excellent salesman. He first asked questions to get a general idea of what I liked. Then he drilled deeper into what I though was important and thought I wanted. After that, he presented me with several different options (cars) that fit what I'd told him. Marco was not pushy. But he showed interest, was very knowledgeable, and presented what I might like in a very concise manner. I came in for parts for my Tundra and planned only to look around for a future buy. His professionalism and ability led me to buy a car on the spot; without any reservations. He was extremely polite, caring, and attentive.
Our experience with Michael Heath was wonderful. He was patient, helpful, understanding, etc. and we couldn???t be more pleased with how smooth the whole process went from the beginning to the very end. I will definitely be recommending him to people that I know.
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