From the very moment I stepped inside of the dealership I was greeted by a wonderful concierge service whom immediately introduced me to sales person named Gohar. Gohar wasted no time placing me in the exact car I was interested in. Gohar address all concerns I had regarding my Lexus and remained consistent with communication during my purchasing process making it a pleasurable one. I intend to return to Lexus of Queens in the near future when I upgrade and I highly recommend purchasing your Lexus at the queens location solely because of the amazing customer service.
Gracious sales person, listened to my needs and helped me make the best choice for me. This is the 4th car I have leased from Englewood and in 4 years look forward to leasing my fifth Mr Han made the whole experience a pleasure.
Thanks a lot to Mostofa. 2 years ago I got my NX F Sport 2016 from him. I couldn???t get approved but he worked hard and got me approved. Now after 2 years he called me and upgraded me to a brand new 2018 RX350 F Sport. He is the go guy.
Truly had a great time at this dealership. Beat experience I???ve ever had buying a car. Might buy my next car from there as well. Even though I???m from Connecticut. Chris Gomez was great as well. I hope so more deal with them.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
The service was great. However, not really sure why the bulb was blown. Could have been mistakenly loosen during last service. The bulb has been blown since my last service.I thought the HID bulbs last longer than 4 years and My car is garage kept.
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