Matt was very easy to work with & enjoyed every minute of his time. Would recommend him to everyone!!! Kind, helpful & provided me with everything I wanted!!!
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Great experience working with Matt Grosko , no pressure and straight answers. We also appreciate the time Matt spent with us test driving 3 vehicles and looking at various color combinations and packages.
Nice looking, reliable, luxury but low key.
by Kyle from Murray
December 8, 2018
Enough space for all my needs, very reliable car and has very solid performance, a very fashionable design from inside out. Has all the features for winter needs (all-wheel drive, heated seats, and wheels), very good sound system.
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
Great Combination of Style and Performance
by Ex Bimmerman from Chattanooga,Tennessee
October 26, 2018
Perfect mix of tech and everyday drivability. Great size if you don't desire full size SUV but don't want a compact car. Fit and finish impressive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very fast and reliable car
by Katya from Raleigh
November 18, 2018
Awesome beautiful car with all you might need. Smaller type SUV but enough space, sexy look, eco/normal/sport drive mode! I have been owning it with great pleasure and lots of compliments!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Currently own a Lexus RX. Very reliable vehicle
by PTQualityguy from Tecumseh Ontario
December 7, 2018
Comfortable, classy, and nice quiet ride. Great styling and handling. Great on fuel. Very nice highway driving at higher speeds. Very pleased with the end result following research
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by 200k+ Miles Lexus Owner! from Chicago, IL
November 17, 2018
Although I have only owned this vehicle for a short time. It is, like my other Lexus vehicles, a great car in and out!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Long-time Toyota owner
by KellyHB from Beebe, AR
October 1, 2018
Luxurious yet practical. Comfortable. Classy. Great gas mileage. My teenager loves driving it, so it’s a great car for both of us to share. My first Lexus but I’ve owned an Avalon and multiple Toyotas.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
I may only ever drive Lexus from now on
by TMoney from Edmonton, Alberta, Canada
July 30, 2018
We haven't owned it very long but the vehicle has beat our expectations so far. It's just a very well thought out, well built, well manufactured vehicle. We've owned everything from Porsche's to Honda's and this has to be our favorite car. Anytime we've said, 'boy, it would be nice if it had\did.....x, y or z' it already does. We just weren't aware of it. There's nothing else I would want in a car. From the service at the dealership we bought the car, to the service from Lexux and just joy of owning and driving the car we'll most definitely be buying another one again the future when the time comes.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Return to Lexus
by Steve B from MOUNT LAUREL
September 29, 2018
Went to dealership intending to buy Audi Q5. Saw Lexus, took it for a test drive, bought it. My 5th Lexus. Was considering trying other brand, but could not resist the Lexus quality and comfort.
I love my car. The seats had me sold, they are a dream to sit in, I have never owned a more comfortable car. The size is perfect too, not to big or too small! Thank you cars.com for having it listed. I couldn't be happier!
Great experience!! Process was very quick. Loved the customer service. I plan on recommending my friends and family to shop Here for cars. The place is Awesome!! I love my car & I plan on keeping it as clean as I first got in it. Thanks!!!
by BasP from Williamsburg Virginia
June 20, 2018
Great choice! I’ve never owned an SUV before but I am very pleased with this Lexus and X 200 T. It is stylish, roomie, and is supposed to be extremely reliable. I’ll find out!
When you like the meal at a restaurant you'd go back, when you like a movie you'd watch it again. When you like the experience of,..say, buying a car at a dealer, you'd return. I would go back to Cochran Subaru-Butler and Associate Brandon Fehl. Brandon has earned my trust,something I don't extend easily, especially when making the decision on a car. Brandon was recommended by a friend and I heartily pass that recommendation on. Brandon knew what I wanted and the price range and it fit to a tee. ....And like I said, I would go back there again.
So much fun to drive!
by Joe from Toronto
November 17, 2018
This car is comfortable, super quick, looks like a transformer and handles better than the Cadillac ats-v, only complaint is 0-60 could be way faster... So it could I use more torque and hp. But drives like a v6.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
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