Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville, Lexus of Chattanooga came through with our desirable price point for the new ES 350. Fred made the drive worth our effort. Upon arrival, the ES was inside, detailed and ready for delivery. And yes, anyone looking to purchase a Lexus should give Mr. Fortson an opportunity.
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
Samuel Ngo was very professional in his interactions with us. He gave us personal car, texted us to keep us informed of status updates, and smoothly handled the transaction. I plan on working with Samuel on my future purchases from Lexus.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
I "LUV" my new Lexus! Thanks Clement! You're the Best!
by Qponer from DealerRater.com
November 12, 2018
I've always dreaded the car buying experience... until I met Clement Max Corriette. From the start, he was very hospitable and professional. I'm so glad that he was the one that offered his service when I came in. He set out to help me accomplish my goal of purchasing a 2019 ES 350 on the same day. It was crunch time for me because I had to return my current lease to another dealership in a few days. When my original plan didn't work in my favor, Clement went above and beyond to offer other scenarios until we agreed upon the best deal for me. He also took care of my lease return. I am forever grateful to him. He is very knowledgeable. He has many years of experience in this field and knows it inside out. He truly lives up to his title of "Lexus Certified Master". I recommend all of my family, friends, and anyone who reads this review to come in and speak to Clement. He will take care of you - no matter what your situation is. (I'm also looking forward to utilizing the nail salon/massage center that he has implemented at this location).
Being in a service related field myself, I felt I made the right decision in the vehicle and where I purchased from because of the service provided by Matt Saunders and Wendy. Had great conversations with both, as they were attentive to what I was looking for.
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
The sales reps were very communicative with me about the car I was looking at. They gave me good comparables in the area and sent multiple emails to make sure all my questions were getting answered.
We just couldn't get to an agreeable price that would have been worth my time to come in and check the vehicle out.
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
Lucien and Lexus of Marin provided excellent service in resolving a difficult and unusual repair job!
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