Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
My first SUV my 5th lexus
by Judyg from Hicksville, ny
December 8, 2018
After driving a Lexus ES 350 for the past 12 years, this is my first SUV. Really like all but one aspect of this car. It gets great mileage on long trips, but most of my driving is local and the mileage is sub 15 Mpg even with premium gas. That’s my only complaint.
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
Nicest car I have ever owned.
by SheilaB from Chehalis, WA
December 4, 2018
The car is beautiful, the inside is plush, comfortable, and the electronics is state of art. It is compact but roomy, and real pleasure to drive.
Samuel Ngo was very professional in his interactions with us. He gave us personal car, texted us to keep us informed of status updates, and smoothly handled the transaction. I plan on working with Samuel on my future purchases from Lexus.
Great style, just a few drawbacks.
by Jog1151 from Oceanport, NJ
November 24, 2018
Beautiful car, I really wanted to love it, there were just a few drawbacks. First thing that I had a problem with, was the very tiny rear window. Almost impossible to see anything when you are in reverse. Obviously there is a backup camera. I just was not comfortable with the limited rear view. I also found the interior a little too snug, nothing I could not deal with though. My only other concern was the 4 cylinder turbo engine. It definitely had a peppy ride, I am just more comfortable with the power of a V6 engine, and actually ended up purchasing the Lexus ES350. Overall I thought the NX was a gorgeous car, and priced very well for a Lexus. I just happen to like the ES 350 better.
Look no further for that perfect car buying experience!
by lexus4me from DealerRater.com
December 1, 2018
We had originally visited another dealership. We left feeling we were not taken seriously, were not given a good price, and after 2 different visits left very dissatisfied and frustrated. We found this dealership online and saw a car we were interested in. We called and made an appointment with Eryk Rippenhagen for the next day. WHAT A DIFFERENCE! Upon arrival, several salespersons walked up and greeted us and we felt the red carpet had been rolled out for us! Eryk worked with us to find the perfect car. We found he was very knowledgeable on various purchase options and all working aspects of the vehicle we selected (knew all the bells and whistles!). Most importantly, he treated us with such respect and took our offer(s) during negotiations, very seriously. He made the difference for us and the deal we received! We felt that he "WALKED US THRU' each step---we were not alone in decision making. Car buying can be very overwhelming! We would have given him more stars if we could have!
by Bob L, a 2 Lexus owner from Deland, FL
November 21, 2018
Great car. Performs and handles well and a true luxury interior, look and ride. I've always had good luck with Lexus vehicles and spend much less time in for service than most of my friends with other types of cars. A luxury car and the dealerships provide luxury service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Tony M from Hamburg N.Y.
October 28, 2018
Safety equipment,size,comforts,room for feet and stuff,.Should have automatic rain wipers.Certified with 6500 miles and 100000 miles warranty. A very good deal for a 300nx,2018 automobile.
Johnson Lexus of Raleigh helped me find the perfect car that fits me. I would highly recommend this dealership to anyone I come in contact with.
Lexus is always reliable
by Bob L, a 2 Lexus owner from Deland, FL
November 4, 2018
I have 2 different Lexus, a GS and an NX. I have had many others in the past. They are the most reliable cars I have driven in my 57 years of driving. They hold up well and their residual value as a used car is always tops, whether it be when I used them for work and put on higher mileage or in retirement.
Travis Howard is an amazing and efficient sales associate. He took care of all of my needs. He is so polite and very efficient at his job. Bryant Brooks was very, very helpful in showing all the features on my new vehicle. I experienced an amazing visit to your establishment!!!!
Worth Every Penny
by mdde2008 from Edmonton, AB
October 24, 2018
I am a 10-year car owner and this car has met all of my expectations so far. It has fantastic room in the interior for both front and rear passengers. The ride is smooth and the milage great in both city and long distance. The lines are edgy but still classic that in 10 years, it will still have style. The storage area in the back is considerably smaller than a small SUV, which is only an issue if you do not have a trailer and/or you plan to haul a lot of things a lot of the time.
My wife and I have been looking for a nice used RS 350 for some time. We called Travis Howard and told him what we were looking for and within an hour he had found it. I would refer anyone to him.
Most enjoyable car I've owned.
by Rhondamay from Chicago, IL
September 11, 2018
This car has exceeded all of my expectations. Time will tell if the reliability exceeds those expectations as well. I've only had it a month!
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