I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
We have purchased 2 cars from Garth Reno. He is an incredible person. Through the whole process everyone was incredibly nice and taking the time to make sure you understood what you were signing to showing all the operations of the vehicle. Mr. Davidson, I want to thank you for providing a great team of people. Your dealership is the example of how a person(s)t should feel leaving any type of establishment after doing business, smiling and satisfied. Thank you again.
If you are looking to purchase a car, go straight to salesperson Garth Reno. I purchased through him twice. Gave me the best price first time around and made the deal, which involved finding an obscure interior request and then transferring the vehicle across many state lines. Best car purchasing experience 2x.
I know my car will be properly serviced when I bring it to Lexus of Westminster. I trust the expertise of the mechanics. Tiffany is always great at keeping me informed on what adjustments are required and considerate of what costs I can afford. I hope to be able to buy a new car next year and because of the care my car recieves here and the freindly staff I definitley want to purchase another Lexus.
It was a low-pressure environment. The salesman, Gary, was friendly and relaxed and he negotiated the terms of my deal transparently. I never felt like he was pushing something on me that I didn't want. Excellent sales experience.
Tiffany provides excellent no pressure customer service. She communicates the problems and solutions very well. I enjoy not having to come back for the same problem like I do at other locations. Go in once and it's all fixed.. just like they promised.
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