I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
The whole team was fantastic during the complete process of purchasing our 2nd Lexus. They were genuine and a real pleasure to work with. The delivery and prep of the car was first class. I have dealt with 3 Lexus dealerships over the past 8 years, this team is in a class of their own. Keep up the good work.
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