I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wonderful to work with. We were at the dealership at least three time before we decided to purchase our RX. Every time Nate was very helpful and alway took car of us. Nate Hopson is great. Thank you to all of the team as everyone made this experiance wonderful.
I recently purchased a new 2019 RX 350 from Mungenast Lexus. Once again, I only have positive things to say about this group of fine people. Each and every employee you meet is a consummate professional in their field of expertise from the ladies at the front desk to the porters that clean up the cars. I've purchased several cars here and Nate Hopson is the BEST salesperson from start to finish. If you are in the market for a new Lexus do yourself a favor and head over to Mungenast Lexus!
Purchased a usedCadillac CTS from Kyle today. The sale was professional, done quickly, and paperwork was made easy. Thank you Kyle and also want to thank Robert in financing who made the loan process a breeze. Good work.
Our family has now purchased 6 vehicles from Mungenast dealerships. Rick Brennan (As you know, he???s amazing, the reason we always come back to Mungenast.) was our first salesman and has always directed us to the best people to buy from at the other locations if needed. Today we went to Mungenast Lexus and had an awesome experience with Kyle Blake. He was patient while we test drove multiple cars, we had him running all over! When we found the perfect car, Kyle got us a fair price and great value for our trade. I can???t say enough about how easy he made the process! Kyle is an asset to the Mungenast brand and I will absolutely recommend him and the Mungenast dealerships to my friends and family in the future. Why go anywhere else? See you in a couple of years about a car for my daughter! :)
I had a great experience. It was easy. Not pushy. Dealer was honest. There was no problems and it was an easy in and out. Staff was so nice. And while waiting made it feel homey. 10/10 place. Kyle was great!
We were please by the customer service at Mungenast Lexus at St. Louis from the time we walked in the door. We were promptly greeted and introduced to Nate Hopson. He listened to our needs and provided 2 quality vehicles for us to test drive. He answered questions and provided important information. He was never pushy and gave us time to decide if we wanted to purchase a vehicle. We test drove the Lexus RX350 and NX. Both vehicles have a smooth, quiet ride and handle extremely well. We loved the sportiness of the NX but decided to purchase the RX350 for the extra room. Nate introduced us to Bric Flint in the Finance Department who was very friendly and informative. Louis was very informative about how to use the technology in the vehicle. He was very patient and answered all of our questions. Our experience at this dealership was very pleasant and we would definitely work with them again in the future.
We have purchased or leased 5 Lexus vehicles from Nate Hopson as our Sales person. We always enjoy our experience with Nate and the Mungenast Lexus dealership. Nate will always take the time to check out any questions you may have and to take the time to look for the color & features you want on your Lexus. We would highly recommend Nate to anyone looking for a Lexus. Financing the last Lexus was our 2nd opportunity to work with Robert Miller. He makes the finance aspect of the purchase go smoothly , efficiently, and very enjoyable. The sales, financing & service departments have always been easy to work with when ever they have been needed.
Although I made my purchase over the phone. Dealing with Patrick was among the very good and pleasant car buying experiences for me. He was available ASAP to answer all my questions. he was there to help me after the sale too.
Couldn???t be happier with my experience working with Patrick Moore at Plaza Lexus. Even though he was new to Plaza, Patrick went out of his way every time I came by the store. He worked with me finding the right car, listened to my needs and delivered a homerun with the ES 350 FSport. Will purchase my next car with Patrick and Plaza.
My 2016 ES 350 just came off of lease and Patrick Moore at Plaza Lexus made the process of turning in my prior Lexus and obtaining a new 2019 ES 350 a seamless and pleasant experience. I would recommend this dealer and Patrick Moore in particular to anyone who is looking to get into a Lexus vehicle.
The process of purchasing the car from Jackie was extremely pleasant and smooth. I found the car online and did all my negotiations with her over the phone/texts. She was very quick and prompt in responding. Did a fantastic job of listening and answering any questions I had. I drove from KC and was in and out of the dealership with my new car in less than 2 hours. She followed up after a few days to make sure we were happy with our purchase.
Jackie, Joe, and Dishion are always great in helping me. They are friendly and accommodating. Anytime I call they are prompt in their response. Or if I go in they make sure they take care of me. Great customer service.
Lizzy was very helpful to bring me in to the dealership. She then listened to what I was interested in which she directed me to Jackie. Jackie was very attentive to what I was needing and gave me space to think about it. No hassling. She worked very hard for me to get the best deal. I would highly recommend her and I will come back again to buy from Plaza. Fredrick was awesome.
I drive over 200 miles round trip to purchase and to service my Lexus. That says a lot. Purchases have been friendly and acknowledge that I am a returning customer. Service has been very attentive and accommodating. Facilities show a bit of wear and waiting area is cramped, but the quality of the staff makes up for any small inconvenience.
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