Beyond Happy With Jim Hudson Lexus
November 19, 2017
We had a 2007 Lexus LS460 L which I really loved, but I was just ready for something newer. I found 2 Lexus LS460 L listed on cars.com at Jim Hudson Lexus in Columbia and a dealership in Charlotte. I asked my husband if we could go look at the cars on Saturday (11/18). He said he dreaded the process but looked at it as a "necessary evil" in life. We heard from the dealership in Charlotte first and had planned on going there. Just as we were preparing to leave I received a call from Darryn Russ in Columbia. He was so professional and friendly over the phone. We decided to go there first because it was a much shorter drive, it was in state, and they worked with our credit union.
The Lexus dealership on Killian Rd. is pure luxury. Darryn had the car we were interested ready for us to test drive. His knowledge of all the features on the car is vast. We were sold. After a quick tour of this beautiful facility we began the buying process. Darryn made this process pleasureable, not a "necessary evil". Sam McElveen, one of the business managers, was just as nice. He had just returned from a hunting trip so he and my husband had a lot to talk about. He had 4 boxes of tomatoes that had been delivered to him in his office. He had Darryn get us a Lexus bag and filled it with tomatoes. We laughed about getting our tomatoes from a Lexus dealership.
After we finished all the paperwork Darryn took us to our newly purchased Lexus. It had the big red bow on just like their commercials. After taking pictures, Darryn sat in the back seat and we went through an orientation of all the features of the car. I really could go on an on about how pleasant Darryn, Sam and the dealership is, but I'm trying to stay within the character limitation.
We will recommend this dealership to others and tell them to ask for Darryn Russ as their salesperson and Sam McElveen as their business manager. We are happy, happy, happy!