Our Sales consultant Brian J. Stanley was excellent.
He made the buying process quick and easy.
We left well informed about our new vehicle.
We would recommend him to our friends and family.
Pat and Bill
I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wonderful to work with. We were at the dealership at least three time before we decided to purchase our RX. Every time Nate was very helpful and alway took car of us. Nate Hopson is great. Thank you to all of the team as everyone made this experiance wonderful.
I recently purchased a new 2019 RX 350 from Mungenast Lexus. Once again, I only have positive things to say about this group of fine people. Each and every employee you meet is a consummate professional in their field of expertise from the ladies at the front desk to the porters that clean up the cars. I've purchased several cars here and Nate Hopson is the BEST salesperson from start to finish. If you are in the market for a new Lexus do yourself a favor and head over to Mungenast Lexus!
Purchased a usedCadillac CTS from Kyle today. The sale was professional, done quickly, and paperwork was made easy. Thank you Kyle and also want to thank Robert in financing who made the loan process a breeze. Good work.
We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
I needed help during the purchasing process and Keith helped me get all the documentation I needed . I appreciated the communication and updates about the vehicle I had ordered. It came in sooner than expected. Very professional.
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
I was treated like family the moment I made my first phone call. A very courteous gentleman picked me up at the airport. When I arrived I was greeted with a smile. The transaction went smoothly and I left with the quality vehicle we have been searching for months for. Jesse, Sam, Devin, Jaimie, and Azza, thank you for making this a memorable and pleasant experience.
Gracious sales person, listened to my needs and helped me make the best choice for me. This is the 4th car I have leased from Englewood and in 4 years look forward to leasing my fifth Mr Han made the whole experience a pleasure.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
My husband and I had the best shopping and buying experience at Arrowhead Lexus!!!Our sales man was very professional and answered all of our questions. He has even done a follow up call to make sure we understand all the options in the car and offer assistance if we don't!! Finance was great they sealed the deal and we were in and out!!!!
I have been a Lexus customer for over 25 years, I have always been pleased with the service & care all their staff have shown. My last salesman was Angelo & he was very professional & worked with me, my service advisor Chris has always made it easy & comfortable for me when I come in.
I enjoy driving a Lexus & feel it's a good quality car.
Took my 07 Lexus gs430 in for service. Work with Phil the service department manager. Was very helpful and getting my car fixed on some recall work. He didn't even charge me for the diagnostic fee.. since I brought my car in late and it was going to be there overnight I asked if he had a loner and he said no they were out but he made a phone call to his manager and offered to give me a rental free of charge from Enterprise without hesitation. When I got there and dropped the car off they had a brand new RX 350 2017 model and offered it as a loaner.. I didn't even have to pay for the gas upon return as I was going to fill it up as a courtesy. This dealership bends over backwards for pre-existing Lexus owners and continues to strive with service excellence and customer service. Kudos to the service department and to the service call center that takes the initial call.
Highly recommend Rich @ Lexus Concord!
Knowledgeable, fair, and professional
Enjoyed the buying process
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