I cannot recommend these guys highly enough. My GS 350 is running beautifully thanks to Pete and Eddie who are totally transparent, honest and friendly. Never been upsold for extra services and never been hit with an unexpected charge. Service is prompt and thorough. Simply my best vehicle ownership and service experience.
My GX470 is well taking care of since I have Lenny as my advisor. Lenny Villajin always gives outstanding service on every single appointment I have with him. I was never disappointed. Thank you Lenny!
Had a service appointment & was greeted right away with no waiting, as I arrived a little early. Was taken care of by Maurice Rodriguez, who was professional. Only waited 1-1/2 hrs. They also washed my car, vacuumed the inside & filled my wiper fluids. Great Service!!!
Randy had everything ready for me upon arrival, including our courtesy car. I couldn???t ask for better service. I have had all my servicing done at your location for 17 years now. Your department keeps me coming back.
A nice 25,000 mile maintenance! Thanks Eddie Yeung.
by Rebel2018 from DealerRater.com
November 20, 2018
I have never taken my relatively new CT 200H anywhere but Lexus of Serramonte because they are always quick, informative and fairly priced for the enjoyable experience of catching up on work while they do their thing. The lounge is spotless and a great place to have a cappacino while they detail my car to new condition.
Highly recommend Rich @ Lexus Concord!
Knowledgeable, fair, and professional
Enjoyed the buying process
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