Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
I'm in my dream car!
by MrLexus from Orlando
May 23, 2018
I test drove the Lexus RC 350, my dream car. When I test drove it for the first time i was not disappointed. That car has EVERYTHING a person could want including navigation, heated/AC seats, PREMIUM leather seats, back up camera, power everything, modes for economy, regular, and sports modes(which is cool). One of my favorite parts is that the center console has an actual mouse pad, like a CPU, that helps you navigate through the huge TV in your dashboard. The interior is extremely stylish. The ever popular stick shift in the steering wheel if you don't want to drive it as an automatic. All this and I haven't even mentioned the outside.
Now on to the outside where even the take down model has 19' rims. No need to buy any they already come with really cool rims. The side mirrors alert you when you have a car in you blind spot. Also alerts you when you're trying to back up out of a parking lot a a car is coming. So you don't even feel nervous letting your wife drive it. Lol just kidding, babe. Not to mention i'm constantly getting comments on how nice the car is. People have asked me on multiple occasions if they can sit in it. Or just take a picture with it. I swear you would have thought I owned a Ferrari.
I as could tell by now shortly after my test drive did I buy it. No need for a sales pitch the car sells itself.
Now on to the important part. If you compare this car to others in its category it scores highly. The most important for me was a 10 in safety.
In closing, I have a challenge for you. I bet you can't test drive the Lexus 350 and NOT buy it after.
Mike went out of his way to get the best price I. My new 350 rx and had tremendous knowledge of all the features of the car which he took the time to explain to me in excellent detail. Super friendly place, no pressure great overall experience. Will be back for our next new car !! Thanks.
Driving only Lexus!
by Anong from Seattle, WA
December 5, 2017
It’s a stylish eye candy! Handle and hug the roads really well. Great for a long drive, road trips. Feel heavy but safe. The door is very wide for a 4’11’ woman! Love the Sport S + Mode, give me an instant power when I want to play!
Andy and James were awesome they got me in and out quickly. Excellent service by both. Got a great deal on a beautiful vehicle with air the options I was looking for
Best Worst Decision I’ve Made On A Purchase
by CDH from High Point, NC
June 20, 2018
Everything you see on the outside is true to what you should expect. It’s fun, sporty, fast, and reliable. It’s a Lexus so of course it’s reliable. That’s the best decision... I’m 6’2’ and always drove a large car. The comfort and ergonomic design are not a good long term decision for a primary car. Storage inside is horrible for a primary car. Trunk is very limited. All in all, a great decision for someone smaller, but not for me. The next question is a trick as I would recommend to someone who is alone and 5’4’.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Excellent in Every Way
by Car Lover from Honolulu, HI
February 2, 2018
Perfect car for me. A wonderful mix of sportiness, luxury, and uniqueness. A great step up from the 2004 Infiniti 35 previously driven. Not only is the car great for me, but it attracts attention everywhere it goes. Since my commute is only 2 miles one way, gas mileage is not a consideration.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
A GREAT LOOKING LUXURY CAR!
by Lexus Gal from Rockingham
December 5, 2017
This is my dream car. I love driving it. It is sporty and suits my taste in luxury and style. This car is one of the most expensive cars I have ever owned, but it is well worth the money. Lexus is a cut above most vehicles.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Last of the good looking RX models
by Rxnut from Sarasota
August 27, 2018
Comfortable and dependable; a classy car
that is well appointed and attractively styled.
Preferred this model over the newer comic book styling. Lots of bells and whistles but not over the top.
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
Great touring car
by Kbrown033 from Long Beach ,CA
June 23, 2018
It’s a great car I love the exterior styling, the engine is quiet over all until you step on it. It comes to life and let’s you know it’s there. It’s not sports car fast but in sport mode it’s swift and allows you to maneuver how you need to. The interior is well put together and the seats are more comfortable than Camaro or corvette seats. Which were the two vehicles I was heavily considering before choosing the Lexus RC 350. I chose comfort,proven reliability and a 10x better looking interior dashboard over speed , low reliability and much lower resale value. And also I want to give a shout out to Newport Lexus for great customer service and a great deal.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
by TD75 from Lewisville
October 21, 2017
Beautiful car from a reliable brand. Stylish and functional. Turn on the F Sport, "Sport +" if you want the extra power.
I absolutely hate the process of buying a new vehicle but Kristian made the process so simple! He and Steve are very respectful and honest and care about your experience not only during the purchase but afterwards as well. I will definitely recommend them to friends and family!
Steve and Kristian make the buying process very simple. We have bought two vehicles thru them and the vehicles have been in excellent condition. They go thur the specifics of the vehicle and allow a good test drive. Once a decision has been made to buy they make the financing and other paperwork as easy as possible. No pressure to buy. They take the time to review all features before you take the vehicle, especially the electronics and programming. They deal in mostly high-end vehicles. Highly recommend.
My internet search led me to call Lexus of Greenwood Village from California about a used car. Bryson Gardell was the salesperson that spoke with me. He was very polite and professional and quickly sent pictures of the car to me by text because none were on line yet. When I received the pictures Bryson made sure they included up-close imperfections as well as the 10’ away car shots. As a local and long distance buyer of cars this type of full disclosure is VERY RARE. He sent A LOT of pics showing all kinds of views. Over a few days we discussed the car by phone, text, and email with all being a pleasant experience so I went ahead and purchased the car. My finance needs and an extended warranty were also taken care of by Lexus of Greenwood Village. I highly recommend Archer Goodman in the finance department to get a Lexus backed extended warranty and a competitive rate for lending. He was great in answering all my questions. My only regret is that I didn’t get to meet them in person or check out the lot. I give this dealership THE INTEGRITY AWARD. Look these guys up, tell ‘em a guy with an orange Jaguar sent you :)
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