Great experience with a great salesman, Tony Bowler. Didn't feel pressured, but I was provided all information needed to make my decision to purchase. Felt like I paid a fair price for my new car. I really liked the casual, low key atmosphere of this dealership and Tony. Not the typical high pressure car sales, which made me very happy!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
Took my 07 Lexus gs430 in for service. Work with Phil the service department manager. Was very helpful and getting my car fixed on some recall work. He didn't even charge me for the diagnostic fee.. since I brought my car in late and it was going to be there overnight I asked if he had a loner and he said no they were out but he made a phone call to his manager and offered to give me a rental free of charge from Enterprise without hesitation. When I got there and dropped the car off they had a brand new RX 350 2017 model and offered it as a loaner.. I didn't even have to pay for the gas upon return as I was going to fill it up as a courtesy. This dealership bends over backwards for pre-existing Lexus owners and continues to strive with service excellence and customer service. Kudos to the service department and to the service call center that takes the initial call.
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