I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
by Chuculun from Concord, CA
December 2, 2017
Amazing futuristic exterior style. Luxury and sporty car... Everybody looks when the car passing on the road.
Very pleasant experience. Drove out with a very nice KIA Sportage. Which we are are enjoying.
Ron, our salesman was very knowledgable and friendly.
Ron made the inevitable wait time very pleasant.
Driving only Lexus!
by Anong from Seattle, WA
December 5, 2017
It’s a stylish eye candy! Handle and hug the roads really well. Great for a long drive, road trips. Feel heavy but safe. The door is very wide for a 4’11’ woman! Love the Sport S + Mode, give me an instant power when I want to play!
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Great touring car
by Kbrown033 from Long Beach ,CA
June 23, 2018
It’s a great car I love the exterior styling, the engine is quiet over all until you step on it. It comes to life and let’s you know it’s there. It’s not sports car fast but in sport mode it’s swift and allows you to maneuver how you need to. The interior is well put together and the seats are more comfortable than Camaro or corvette seats. Which were the two vehicles I was heavily considering before choosing the Lexus RC 350. I chose comfort,proven reliability and a 10x better looking interior dashboard over speed , low reliability and much lower resale value. And also I want to give a shout out to Newport Lexus for great customer service and a great deal.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I'm in my dream car!
by MrLexus from Orlando
May 23, 2018
I test drove the Lexus RC 350, my dream car. When I test drove it for the first time i was not disappointed. That car has EVERYTHING a person could want including navigation, heated/AC seats, PREMIUM leather seats, back up camera, power everything, modes for economy, regular, and sports modes(which is cool). One of my favorite parts is that the center console has an actual mouse pad, like a CPU, that helps you navigate through the huge TV in your dashboard. The interior is extremely stylish. The ever popular stick shift in the steering wheel if you don't want to drive it as an automatic. All this and I haven't even mentioned the outside.
Now on to the outside where even the take down model has 19' rims. No need to buy any they already come with really cool rims. The side mirrors alert you when you have a car in you blind spot. Also alerts you when you're trying to back up out of a parking lot a a car is coming. So you don't even feel nervous letting your wife drive it. Lol just kidding, babe. Not to mention i'm constantly getting comments on how nice the car is. People have asked me on multiple occasions if they can sit in it. Or just take a picture with it. I swear you would have thought I owned a Ferrari.
I as could tell by now shortly after my test drive did I buy it. No need for a sales pitch the car sells itself.
Now on to the important part. If you compare this car to others in its category it scores highly. The most important for me was a 10 in safety.
In closing, I have a challenge for you. I bet you can't test drive the Lexus 350 and NOT buy it after.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
A GREAT LOOKING LUXURY CAR!
by Lexus Gal from Rockingham
December 5, 2017
This is my dream car. I love driving it. It is sporty and suits my taste in luxury and style. This car is one of the most expensive cars I have ever owned, but it is well worth the money. Lexus is a cut above most vehicles.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I never imagined having such a good car buying experience but after dealing with Adam and the staff, it was clear why they have been around so long. I got exactly what I wanted and no fuss. This is the real deal dealership.
Excellent in Every Way
by Car Lover from Honolulu, HI
February 2, 2018
Perfect car for me. A wonderful mix of sportiness, luxury, and uniqueness. A great step up from the 2004 Infiniti 35 previously driven. Not only is the car great for me, but it attracts attention everywhere it goes. Since my commute is only 2 miles one way, gas mileage is not a consideration.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Phx43Central from Phoenix, AZ
September 19, 2017
I bought the RC350 in Nov 2016. I have the infrared red exterior with the beige interior. Everywhere I go people comment on my vehicle. I love how I can drive in Lexus comfort in Normal mode on the highway and zip around traffic in sports plus mode on the streets. With this car, you get the best of both worlds: Lexus compliant comfort or sports aggressive driving. The mousepad control isn't the best, but at least you can get used to it.
This car serves it's purpose, it's a hot sports car that'll get your attention.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
EASY LAID BACK ATMOSPHERE, Tyler was smooth ,humorous and attentive to details. Everything laid out easy to understand, selection of JEEPS small but everyone was a buy, just pick your price range. I had looked online at their vehicles so that I knew to compare each against the other . the test drive offered me my decision.
The finance rate was higher than anticipated, so have a plan B, they give you 3 days to get a better rate and come back and pay it off.
I bought an extended 150k bumper to bumper warranty for piece of mind due to the miles I drive-$35 a month, worth it!
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Best Worst Decision I’ve Made On A Purchase
by CDH from High Point, NC
June 20, 2018
Everything you see on the outside is true to what you should expect. It’s fun, sporty, fast, and reliable. It’s a Lexus so of course it’s reliable. That’s the best decision... I’m 6’2’ and always drove a large car. The comfort and ergonomic design are not a good long term decision for a primary car. Storage inside is horrible for a primary car. Trunk is very limited. All in all, a great decision for someone smaller, but not for me. The next question is a trick as I would recommend to someone who is alone and 5’4’.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
Will look here first the next time I need to buy a car. Actually enjoyed the experience. Good deal of just the car I wanted. Rami took care of everything. Friendly, attentive, accommodating, efficient...normally the car buying experience is long and uncomfortable...not with Rami. Defiantly recommend.
Lexus makes very reliable cars.
by David from San Jose
July 4, 2018
I bought this car for my wife. Due to my lower back pain, I don’t like sport or small cars. Drove 300 miles home from the dealer and it was great. Car is comfortable. Looks and feels like sport car but very comfortable.
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