Traded in my 2016 Honda CRV for a new 2018 Honda CRV and I was pleased with how Bobby worked so quickly with me.
He was very polite and maintained eye contact with me the whole time. He made sure I was looking at what I wanted and did not try to pressure me into getting something I did not want.
When it came to talking about numbers, he was actually able to get me a lower price than what we agreed to!! I would highly recommend asking for Bobby, as he went above and beyond to make sure that I left with a smile on my face!
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Pat and his team were absolutely excellent. This was our first time buying a car and he made the process so easy for us. He explained every step of the process and made sure we didn’t have any doubts about anything. The customer service was A+ and we would recommend Preferred Auto to anyone looking into buying a used car!
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