Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I had been looking online for a few months for a 2016 Lexus RX350 with the luxury package in select colors at a reasonable price. I was delighted when I came across just what I was looking for at Lexus of Dominion. I called and spoke with Fernando “Fernie” Maldonado. I found Fernie to be exceptionally honest, polite, and communicative. The best part is that since I live quite a distance away from the dealership, Fernie arranged for a driver ( who was also outstanding ) to deliver the car. Fernie also made sure the vehicle was in tip top shape before it was delivered. I couldn’t be happier with the whole experience and with my “new” car. I highly recommend Lexus of Dominion and Fernie.
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