We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
I honestly have never had a better sales experience at an auto dealership. In November of 2017, I originally bought an IS 350 AWD and was sold based on the level of care and detail John Irantos put into the process. He walked me through some comparative stats on the IS versus some other cars I was looking at (BMW, Infiniti) and explained the strong relativity of the resale value. I work in sales and do not respond well to overly "salesy" folks and McGrath does not use that approach. They instead make you feel like family and respect you throughout the entire process. Fast forward to October 2018 and I was no longer in need of my vehicle as I plan to move to NY. Matt Fenton and the team at McGrath made the buyback process super easy (30-minutes tops) and gave me a fair and equitable offer. I highly recommend working with McGrath!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
I had an awesome experience with McGrath Lexus! I purchased a used Lexus , my device was exceptional especially from Glen my salesman! Everyone treated me with respect even though I wasn’t purchasing a new car or the most expensive car. I would buy from McGrath again even though it’s a 3 hour drive from my house.
This was our first experience purchasing a vehicle without having the ability to see it in person, at the dealership. Continental Imports made this experience very easy, helping to provide pictures and information to us seamlessly, despite being over 1,000 miles away. The purchasing process was very quick and easy, with papers being overnighted each way, and the car being delivered within five days of the paperwork being received.
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