Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
The sales reps were very communicative with me about the car I was looking at. They gave me good comparables in the area and sent multiple emails to make sure all my questions were getting answered.
We just couldn't get to an agreeable price that would have been worth my time to come in and check the vehicle out.
Just bought a car from here yesterday and felt I had to share our experience... It started with Meagan who could not have been nicer she was extremely helpful and addressed all our needs and concerns... My wife and never felt any pressure and where very impressed at the entire experience... We also met Brian and Gregg who couldn’t have been nicer... We were super impressed with the no pressure experience and will definitely return when we are going to purchase another vehicle!
Thank you for the fantastic experience you definitely have a customer for life!
My experience at Ron Tonkin was excellent. It was my first time buying a new car and Roy Ramirez made it very easy and low pressure. He knew I wanted to stay loyal to Ron Tonkin since their service department has been so good to me over the years. He didn't originally have the car that I wanted but he found it and he gave me a great price. He was respectful and patient and it was a pleasure buying from him.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Kyle, Joel and Riley are the dream team of car salesmen. They were all incredibly friendly, eager to help and great at what they did. They were able to get me the best deal for my trade in, made test driving and financing easy and were very open and honest through out the entire transaction. Would definitely go back again next time I need a car!
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 21, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
Great customer service. They we able to answer all my questions
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