I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I recently purchased a vehicle from Jeff's. The experience was the best one I have ever had at a dealership. They were not pushy and I felt very comfortable. I will definately be buying all my vehicles to Jeff's and would highly recommend. Neko and Howard were wonderful! I could not have been mire pleased with the service I received!
Robert was very knowledgeable and took time carefully explaining all the features of our 2018 Rav4. He did not try to sell us more vehicle than we needed. He listened to our many questions and made our purchase go very smoothly.
Hands down the best vehicle buying experience ever. Got right down to the finances after I liked the vehicle and made buying a breeze. Was greeted with exactly what I wanted for my trade and the right rate. Truly an A+ experience. Drove 2 1/2 hours to get there and would do it again in a heartbeat. I dealt with Howard and Ben, knew exactly what they were talking about and made it a great experience. I will highly recommend them and their dealership and keep them in mind for the future. Top tier sales, dealership, and unbelievable vehicles. I purchased a 2017 Toyota 4Runner.
Teds Auto Sales couldn’t have made the entire buying process simpler! I found a car on cars.com, the father and son combo got us our test drive, answered all of our questions, communicated with our bank and had everything ready when we returned. The car was a fantastic value with low mileage and very clean. It runs like a dream too!
I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go!
I recently traded in my 2012 4Runner and purchased a 2018 Lexus GX from Lexus of Akron-Canton. They were my first and only trip to a dealer in looking at new cars. I worked with Ruth Ham and she was excellent to work with - very knowledgeable and professional from start to finish. She worked hard with me to get me the vehicle and price I was looking for. When I picked up the vehicle, Ruth took great detail to go through all of its features. I highly recommend contacting Ruth about a new Lexus or any used vehicles they may have in stock.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
Me and my wife went to the dealer to trade in a 2016 hrv and get a 2018 crv, and we did just that within a matter of an hour or so we were on our way home with the car we wanted, and very happy, everyone at the dealership were very helpful polite and positive minded! Would definitely go back for another Honda for sure!
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Night and day difference from our last buying experience. These guys (and gals) generally care about you and make you feel like an actual person, not just another number/commission. The no-pressure culture ensures that customer service is a top priority. This dealership did all that they possibly could to get us into the car we wanted, and for that we will forever be grateful! I will be recommending them to everyone I know who is in the market, and when the time rolls around, I will be going back for any future vehicle needs.
This was my first experience of purchasing a car on my own. I was treated with respect and care. Being a recent widow, it was a difficult time for me and the salesman was so kind and empathetic with me. Ted Mowen was one of the kindest sales persons I have ever dealt with. He made me feel comfortable and gave me confidence that I could do this. The whole experience was very professional and much better than I had anticipated. I felt very positive about my choice and my experience. I would highly recommend Don Sitts Auto Group to anyone looking for an honest and caring dealership. They came highly recommended to me and I would highly recommend them to others in turn based upon my positive experience with them.
Darlene went above and beyond to help us find the car we were looking for in our price range . Even though we did not purchase a vehicle their customer service was outstanding and we would recommend this dealership and Darlene especially
I recently went on line to look for a Porsche Boxster and came across one at Don Sitts Auto sales.
I spoke with Ted Mowen a salesman and we hit it off immediately.
He described the vehicle in detail and I agreed to purchase the vehicle within 10 minutes.
There was no haggling with the price and Ted assured me that I would not be disappointed. (More to come).
A few logistical details had to be ironed out. I was in Florida and I live in Canada. So there was a little complication with the export and necessary paperwork which is required at both the USA and Canadian side.
Ted was very patient and professional in obtaining all the necessary documentation for this to proceed smoothly.
When I went to the dealership to see and test drive the car Ted was spot on. The vehicle which he described exceeded my expectations. Except for a few very minor items the car was”pristine” as advertised.
Ted and all the other associates were very accommodating and friendly. They all knew that I was coming down from Canada and made me feel welcome.
What a terrific experience and I can’t wait to bring the vehicle cross the border.
This won’t be the last time I purchase a vehicle at Don Sitts Auto.
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