I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
I took my car to the dealership for the Takata airbag recall and an oil change and I was very pleased with how quick the process was. My car was finished in three hours. Everyone I talked to was friendly and made the process simple and easy.
Reliable and comfort all the way.
by Ira M from Kerhonkson New York
December 25, 2018
Beautiful Vehicle, very comfortable and classy. It drives smooth and it feels like your in your Living Room sitting on the sofa. It is a great investment and very reliable.
From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!
by Britt from New Castle, PA
November 30, 2018
I love it. It is reliable, good in the snow, and a great car to drive to work and other areas. I have always owned a Lexus and I won’t own anything else
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
First Lexus I have owned
by Michael Kinslow from Titusville, FL
November 25, 2018
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
most luxurious car I have ever owned
by Barbara from Medway, Ma
November 20, 2018
I love it. Its very good in the snow extremely reliable and the most comfortable ride I have ever had. I would recommend this car to my friends and family.
i had an awful experience from a different dealership. After bringing my vehicle to Lexus of Chester springs and working with a Steve V, my mindset about dealerships in general was turned completely around. Steve went above and beyond to make sure I had a positive experience and that everything was taken care of the right way. This dealership has integrity which is hard to come by these days. I will be returning for any future service needs. Thanks steve!
I FEEL SAFE DRIVING THIS CAR and it has style1
by style with safety from Santa Rosa, CA
November 17, 2018
It has style, great performance, safety and speed when needed! All the
things a woman on the go needs and appreciates, including excellent
comfort and ease to operate.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
One of the most reliable cars I have owned
by Big John from Palos Heights Illinois
November 7, 2018
This vehicle has a great ride excellent acceleration and a comfortable interior
I get better gas mileage then expected in the city
I have not had a repair to this date
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
Only Lexus for me
by Ms. Maroon from Newport News, VA
November 4, 2018
I owned a 2010 RX 350 Lexus, and I will never own any other car but a Lexus. Fits me perfectly. Perfect all around town
Excellent and professional sales personnel. Car was as advertised and ready to take home. Very quick paperwork process and got financing at a good rate.
This Car Fits Me
by Honest Bob Wood from Winter Park, FL
October 27, 2018
This car is exceptional to drive, comfort and style second to none. Everyone should be so happy with their car and have it fit them perfectly.
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