I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
When my car was totaled last year, I was very skeptical at the thought of having to purchase another one, having made bad choices in the past. Haggling over price, rushed to buying what I didn't like was not what I needed. I had never been to Sewell Lexus before and was a little intimidated at first. Right away I was greeted with smiles which made me more comfortable. The 2 sales guys that assisted me Joe & Dillon, also 2 of the most impressive people I have ever met. I was given a complete car history, a explanation of the vehicle features and how to maintain it in detail. All my questions were answered completely and honestly and I was truly certain this was the vehicle for me and daily life. After being given an amazing purchase price, a detailed explanation of everything and excellent customer service , again they went above and beyond and offered my free car washes for as long as would own my car. WOW! I hate washing or cleaning my car!! I purchased my car along with their platinum extended warranty the very same day! I have never been more pleased with a car purchase EVER. They made my car buying and experience I will never forget and past year and a half of owning my car very enjoyable!!!! Thank you Guys!!
Fast and enjoyable would be words I would use to describe my trip to Sewell. My salesman Steve Shadman was a pleasure to deal with, being not just knowledgeable and helpful, but almost like working with a friend. Highly recommend this dealership to everyone.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Wonderful sales experience and post-sales support!
by BB from Memphis, TN
February 0, 2017
The fact that they were willing to go out of their way to make the customer happy even after the purchase was completed made my new 2016 GS 200T purchase a 5-star experience. Special thanks to their New Car Director Corey Hawkins for this. This kind of behavior will make everyone in my family go back to Lexus, and Sewell Lexus at Fort Worth in particular, when they will look for their next car. It was also a pleasure dealing with Brad Coker, Shane Nelson and Courtney Jones during the car buying process. Lexus Customer Service was also very cooperative and willing to help in every way they could. Love my new car!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Nicole took care of me. It was fast and easy really the only thing I had to do was test drive and sign papers once I arrived. We all know getting a car whether new or used can be a very long process. Driver???s Select made it easy to apply online, and not to mention the huge lot selection of cars! I found my car on their website and went from there. I have already recommended two other people here, one being my brother who also worked with Nicole to purchase his car. This all happened in two days! I HIGHLY recommend Driver??? Select and my girl Nicole who hooked me up!!
First time buyer. I was really happy with experience just wish the car???s features were gone over with me before I left dealership but glad to have one
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