Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.
I have visited this Carmax location several times over the years, but I’ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it’s great to go to a Carmax and compare several makes and models in one place and get your trade appraised.
This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don’t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn’t get 5 stars.
But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that’s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal.
If you are shopping for a used car, Carmax is a great place to go. Only thing I’d change is that Carmax could do a better job tracking where the vehicles are on the lot.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
Very nice and well put together dealership compared to some of the other ones around this area. We were recommended here by a family member for the best deal on a Lexus and was able to get it here with Thien Nguyen.
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
George is the man! He made the entire process as smooth and enjoyable as I’ve ever had! Sid explained everything to a T. They are some of the best people any person could hope to work with. Thanks so much for our Accord. Our daughter is sooo happy guys!carlos
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