Always have good, pleasant experience. Frank Schmidt is a wonderful service representative. Have been with Lexus for the past 15 years, love the quality of Lexus, looking forward many more years to come
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
most luxurious car I have ever owned
by Barbara from Medway, Ma
November 20, 2018
I love it. Its very good in the snow extremely reliable and the most comfortable ride I have ever had. I would recommend this car to my friends and family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I FEEL SAFE DRIVING THIS CAR and it has style1
by style with safety from Santa Rosa, CA
November 17, 2018
It has style, great performance, safety and speed when needed! All the
things a woman on the go needs and appreciates, including excellent
comfort and ease to operate.
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
Only Lexus for me
by Ms. Maroon from Newport News, VA
November 4, 2018
I owned a 2010 RX 350 Lexus, and I will never own any other car but a Lexus. Fits me perfectly. Perfect all around town
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
First Lexus I have owned
by Michael Kinslow from Titusville, FL
November 25, 2018
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
Great Dealership ..... they know their business
And have the highest integrity ...AND
And are real Car Guys....
They sold me a 2017 BMW 640 and I was out of State .
Everything was just as they described
Shipped and Received... and great Service
5 Stars to Ivey Motorcars
Purchase will ultimately be about $200 more than the listed price after I pay VA tax, title and tag fees. Don't know if that has to do with me being a VA buyer purchasing in NC or not. Regardless the vehicle is great and just what I was looking for at the price range I needed. Their office mascot Cooper the Basset Hound will show you around the place. Everyone was super nice and I appreciate that very much. Just waiting on title to come in the mail so I can finalize everything.
Jose Vasquez was awesome. He really took the time to listen to what I wanted. He was patient and stayed way past closing time to ensure my purchase was enjoyable. I love my new car and have been telling everyone who needs a car to go see him at Battlegrounds Kia. I will definitely come back here if I'm ever in the market for another car. The financer Anthony was also great and he too stayed until 9 to make sure everything went smoothly. The whole sales team gave me the best car buying experience ever. Thank you Battleground Kia.
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