Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend.
What a PLEASURE to deal with EVAN and this dealership. From the first contact Evan was so attentive, even thought we were over 3 hours away; this was JUST the vehicle we were looking to buy; he made it all so easy; this dealership made everything possible; and within a week we were driving it home! this dealership is FIRST class and we had a great experience. Thanks to cars.com and to Parker Lexus we have the car we were searching for!
I set an appointment to purchase (program) a spare key. The service team was attentive, patient, and delightful. Chris and Paul were my service consultants. Although I didn't purchase my vehicle from Parker Lexus I was not excluded from their quality service. The customer service was satisfactory. My calls were returned immediately after every voicemail message. I brought my car in before my appointment to ensure I would surpass the rush crowd, but my service appointment was extended. The extension of time used to program my key did not "hinder" the quality service. My car was thoroughly washed and my complimentary cookies/water added icing to my wait. Lexus has trained their staff to understand the "value" of equality, good customer service, and communication. It was "my pleasure" to do business with Parker Lexus.
My son and I have recently had the pleasure of dealing with Evan Buck, a salesperson at Parker Lexus, while shopping for my son's first car. This was a trying time for me yet a next step in life, and I had so many questions and was very apprehensive, understandably. Evan was understanding and listened intently. He was kind during the time that it took us to arrive at a decision. Based on my experience with him, I would very highly recommend Parker Lexus. The facilities are breathtakingly beautiful, as well, and they have great cookies for guests. :-)
In and out in less than 30 minuets. Staff was super friendly and helpful. If there was more discount coupons available will be awesome to have.
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