The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
We saw 2015 RX 350 on line and came in to meet Jessica. Very professional and efficient. Quickly gave us an offer on our old car and deal was made. No unexpected charges or fees. All very smooth altho the number of sheets of paper we had to sign was overwhelming.
Happen to visit Coliseum Lexus of Oakland. We were greeted
by the sales representatives. The Sales person showed different
models of Lexus car and gave us detail of each. We chose to buy Lexus RX350 because of the features and shape. It was very hard
to negotiate the price with the Sales person. Eventually we agreed to one price and purchased the vehicle.
I am so happy with my new (used) 2010 Lexus RX350! My salesman, Nuh is a total sweetheart. Got the car of my dreams... Even in the color I wanted... For approximately $4,000 to $8,000 less than all the other dealers throughout California and Nevada were asking for the exact same model. In fact, some of the others didn't even have AWD or navigation systems (which are a must for me as I live in the snowy mountains and can't find my way out of a paper bag!) and were still more expensive! I had a complete inspection done two days later by my favorite mechanic after purchasing it on the spot and purchasing the "cool down" option, and he said the car was in great condition. Although I was a bit concerned when the battery died the day after I bought it, Nuh was only a phone call away, and Coliseum Lexus sent me a check for the new battery the very next day. I highly recommend this dealer! Thank you, Mike, Carol, and especially Nuh. You are awesome!
I recently purchased my new Lexus from Coliseum Lexus in Oakland. I tried to purchase one there last year but could not make a deal. I shopped 4 other Lexus dealers in the bay area and had really bad experience dealing with rude salesmen and sales managers. I really wanted to purchase this new IS250. I decided to call Coliseum Lexus and try them instead of going into the dealership. I spoke with Rick Santos on the phone and he went over the car with me. The next day I went to the dealership and was greeted by a very nice saleman who called Rick for me. I took the vehicle for a test drive with the young salesman Phillip who was very knowledgeable and polite. "Big difference from last year, whole new staff and managers" to make it short I was WOW'd and Amazed on how quick and smooth it was to make this purchase from them. They are the BEST ! If you want a New Lexus go to Coliseum Lexus.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I would give them 10 stars if I could. I have purchased 2 vehicles from this location and have my entire family shopping here! Great service and follow up! Great used cars here! My family and I will shop for out vehicles here from now on!
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