I have purchased a couple vehicles from May Motor company. They make buying a used car easy and treat you like they would family. They are good honest people. When I???m ready for another vehicle I will be going back to May!
Jason Bruce, Jennifer Murray, and the whole team at Modern Motorcars were very accommodating to my BMW purchase. 'They took the time to answer all of my questions, and at no time, did they pressure me to "close" the sale. Additionally, the "after sale" service --> is fabulous! Thank you for a great experience -- I will see you again on the next purchase.
After a drive by a few days prior, I decided to stop in to the dealership late on a Saturday. Jesse greeted me at the door and was very informative about the MDX I was interested in seeing. I had never owned an Acura vehicle and was a bit skeptical until he started describing all the features the car had. Jesse was knowledgeable about the vehicle, not pushy, and gave me the keys for a test drive. When I made the decision to purchase, Jesse had things underway and ready upon my arrival. He and Aaron made the deal easy to complete. Overall, an Awesome Experience! Fyi ??? the dealership is the most modern I have experienced in town with it's amenities and relaxing atmosphere. Now I'm not dreading the service department as I have a good place to hang out if I decide to wait on my car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I have bought two cars from May Motor???s, the one I am driving now I???ve had for five years. The employees have been there for many years so you don???t see new faces every time you walk in the door. Something comes up with your car you walk in there and they have answers for you???those guys really know what they???re doing. Having May Motor???s to turn to for advise is life-changing for me as a single female. Thanks guys, you???re the best. Carolyn Clark
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