by BusyWoman,Reno & Incline Village, NV from DealerRater.com
November 8, 2018
Professional, quality, courteous are among the words to describe the service at Dolan Lexus, Reno. Frank Casey has been my service guy since he started with Lexus for many years. I can always count on him anytime I have a question and when I need something done immediately. The extra touch means a lot to a senior.
The best service experience in Reno. Kay is an excellent service manager and all the work done was clearly explained along with a complete report including photos. Service at any dealership is more expensive but in the case of Dolan Lexus, it???s well worth the small additional cost. Would not take my GX470 anywhere else.
We were very happy with the purchase of our new vehicle through this Lexus dealership with Brad, Steve, these gentlemen were super easy and quick to deal with, and highly recommended to anyone who???s looking for new or used vehicles.
Sales staff was awesome. No hassles. He drove the paperwork to our house due to our time constraints and had the vehicle waiting for us when we returned from a trip.
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