Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville, Lexus of Chattanooga came through with our desirable price point for the new ES 350. Fred made the drive worth our effort. Upon arrival, the ES was inside, detailed and ready for delivery. And yes, anyone looking to purchase a Lexus should give Mr. Fortson an opportunity.
This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
Wonderful, Family Friendly Atmosphere / Sales Team
by Bunch from DealerRater.com
November 26, 2018
This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very helpful. Ralph took the time to find the right car for my Husband and I. I would definitely recommend the Lexus Of Chattanooga Dealership and be sure to ask for Ralph Paty, he is the best!
Ralph Paty and the whole Lexus team make buying a car easy and hassle free. Big thanks to each that helped! Go buy your next car from Ralph and you???ll be happy you did. His 30+ years of experience make it a fun process and give you the at ease feeling you need when making a purchase this big.
Never have I been more pleased with the whole buying process. From the moment I contacted Kyle Bailey, till the moment I drove up to look at the CPO Jaguar XF, through the negotiations and delivery process, I have never had a better buying experience. I felt welcome at the dealership, and I highly recommend not only the Internet Sales Manager Kyle, but the dealership as well. Well worth the drive from Atlanta.
Marco was an excellent salesman. He first asked questions to get a general idea of what I liked. Then he drilled deeper into what I though was important and thought I wanted. After that, he presented me with several different options (cars) that fit what I'd told him. Marco was not pushy. But he showed interest, was very knowledgeable, and presented what I might like in a very concise manner. I came in for parts for my Tundra and planned only to look around for a future buy. His professionalism and ability led me to buy a car on the spot; without any reservations. He was extremely polite, caring, and attentive.
I've purchased Jaguars all over the country......Dallas, Chicago, Minneapolis, Miami.....and never has the process been as friendly and efficient as Chattanooga Jaguar. I live in Illinois, contacted Josh Smith and he took care of every detail.....the car was ready for me to pick up....the financing all arranged except for my signature......he spent half an hour going over the XJ's features.....and I was on my way home!!!!.....and I also confess to being a bit on the cheap side and I can tell you that the very competitive pricing was the determining factor in choosing Chattanooga Jaguar! You simply can't make a mistake by dealing with them and I have never been treated as well as by Josh Smith!!
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