From TN to CO - Excellent Service & Experience!
May 21, 2016
Outstanding Experience! We found the perfect Lexus online and contacted Van Saukam to discuss our options. As you can imagine, trying to buy a car located in Colorado, while we were located in Tennessee, is not. without it's challenges. The biggest obstacle to overcome was the fact that the dealership didn't allow for us to make a deposit that would "hold" the vehicle at all, it had to be paid for on the spot or signed for on the spot. Despite the initial challenge, Van's creative prowess combined with his genuine desire to provide excellent service to his customers allowed us to work the deal. Van picked us up from the airport and the ride to. Kuni Lexus was both informative and inspirational. Once at the dealership, he continued to impress us with his genuine dedication to serving his clients. He walked us through the dealership and made us as comfortable as possible for our brief stay. The Kuni Lexus dealership was as impressive as Van's performance. I have been to some nice dealerships before, but Kuni Lexus is by far the nicest that I have ever seen. While the final prep was being done on our pre-loved GX, there wasn't anything that we could have asked for it (soda's, coffee, snacks, entertainment, a guest work station with internet, and friendly associates). We have had several experiences buying cars, and even though Colorado's laws regarding necessary paperwork are definitely different from Tennessee's, Archer Goodman, took great care of us. As a recent law school graduate, I found his explanations of the paperwork to be spot on, informative, and best of all, accurate. With all of the positives in our purchasing experience, it was no surprise that the vehicle that we purchased (2010 GX) has been every bit as impressive. My wife and I didn't think twice about driving from Denver back to Nashville, TN (1160 miles). The ride was as expected, outstanding. Kuni Lexus' Van Saukam was great to work with, and in fact we have stayed in touch since then, almost a month later. Thank you Van!