Zach Alicea was incredible! He was very personable and attentive to my vehicle needs. Zach is also very knowledgeable and reliable, I highly recommend him! Shelley was also a huge help. I can’t wait to go back for all of my future vehicles.
by Charlie and Pat, Barnegat NJ from DealerRater.com
November 29, 2018
We have been dealing with Bernard Tremblay, and this dealership for about 10 years. We would not consider going elsewhere. Bernard is knowledgeable and considerate and the dealership has a great service department, which has always been customer friendly
My vist for service at Lexus of Cherry Hill was done in their usual outstanding manner. Lexus of Cherry Hill is, and has been for the last 13 years, the auto service and sales dealer for me and will continue to be my go to place for any auto service or sales.
Rob Jacobs gave my husband and I individual attention. We have bought Toyotas since 1980. This dealership gave us everything we expected from a dealership. Thanks Again Regina Broadbelt
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
We recently purchased a pre-owned 2015 C300, and worked with Jon Lehane at Viti. He was an absolute joy to work with! Patient, thoughtful, knowledgeable, focused, intelligent, and resourceful, Jon has outstanding interpersonal skills and he worked with us over the course of a few weeks to get exactly the right car for our family. I highly recommend Viti and Jon Lehane.
Always have good, pleasant experience. Frank Schmidt is a wonderful service representative. Have been with Lexus for the past 15 years, love the quality of Lexus, looking forward many more years to come
You have always handled our car issues with the upmost professionalism. This is our first Lexus, even better than the car is the service. Facility very well planned out, easy to navigate. Suggestion would be to offer training sessions due to the complex nature of the cars features. I think many don't understand so many of the features, and don't know how to use them.
Was a great car too.
by Cheryl from Malden
October 30, 2018
Was a great car fun to drive , lots of safety features as well . But for some reason lately I tend to change cars every 23 months and I purchase them .
Russ is committed to great customer service. Whenever I call for an appointment, I get one quickly. All of the staff are friendly despite being very busy.
I own the perfect car! Interior is pure CLASS!!
by Judith from Harveys Lake
October 29, 2018
I wasn't seriously looking for a new car, but when I saw this one, I knew I had to get it. Beautiful pearl exterior and the interior is a show-stopper of rich brown and camel and bamboo woodgrain!! Truly a fantastic car!
RUSS is great, he knows his business and flexible. The service staff not only does a great job with the routine jobs but is able to quickly identify anything irregular with the car. Love my car. Performance has been superior. .
Love this car. Comfortable ride
by BYU fan from Heriman Utah
October 23, 2018
Love this vehicle!!! It’s my second one. I own the F Sport. I get comments on how sharp the body style and overall car looks
An outstanding dealership In every area and departmen
by RX OWNER from DealerRater.com
December 3, 2018
Have been with this dealership for over 15 years. The service.is superb - one can trust their recommendations (never pushing unnecessary work) and the quality of service is the highest. The sales staff is equally knowledgeable and professional. And they let you know they want your business and will work with you. Every one is attentive and courteous.so that any experience at the dealship lets one go away with a good feeling. These are the reasons we keep coming back. After hearing our stories, now our adult children are going there and they report the same good experience
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Most beautiful car I’ve owned
by Tommie65 from Goliad Texas
November 13, 2018
Love it!!! Beautiful car. I’ve owned Mercedes and this car is by far superior in every way possible. The ride is smooth and fast. The look is classy and stunning.
We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
My guy was out delivering a vehicle so Doug stepped in. Sold me on the midnight Altima. Can’t wait to buy it this weekend. Yay Doug.
Most reliable car
by Jim85254 from Scottsdale, AZ
October 20, 2018
Well designed, very reliable, plenty of room, very good designed, plenty of power, good on gas mileage, very quite, comfortable ride, very safe vehicle, a very luxury vehicle, and many safety features.
This is the way the car buying experience should be. Lukas Johnson walked us through the process without the typical "buy now" pressure, arranged financing, and personally handled the delivery of our perfectly detailed new car. If you're looking for a knowledgeable, friendly, professional and enthusiastic Porsche ambassador, Lukas is your man.
Great value for a luxury SUV
by Connecticut Chris from Southington, CT
October 7, 2018
I’ve been driving Lexus cars for over 20 years and this one is by far the best. It incorporates comfort and safety features with the practicality of enhanced payload capacity. My experience with Lexus proves, that as long as you maintain this car in accordance with it’s scheduled maintenance, you can drive it forever.
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
Most reliable car I have owned
by Rich G from Kent wa
November 29, 2018
For the price this is a great automobile it has great comfort and acceleration when needed the salesman and the service personnel are friendly and competent
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
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