You have always handled our car issues with the upmost professionalism. This is our first Lexus, even better than the car is the service. Facility very well planned out, easy to navigate. Suggestion would be to offer training sessions due to the complex nature of the cars features. I think many don't understand so many of the features, and don't know how to use them.
Always have good, pleasant experience. Frank Schmidt is a wonderful service representative. Have been with Lexus for the past 15 years, love the quality of Lexus, looking forward many more years to come
Came from out of town on a visit and wound up buying a car. Beautiful facility with good selection of cars. Ben was very helpful and pleasant and not at all ???pushy???. Once we decided to buy ,process was expedited and we left with a new car all within 4 hrs.. Ben followed up with two phone calls to answer questions. Very pleased with his professionalism and service. Overall pleasant experience. 10/10 rating. Would recommend.
Got a 2019 Lexus GX 460. It was one of the best car buying experience. They really treated us like we were the most important person, and were very easy to deal with. Didnt have the normal car dealership experience as far as most places you have the salesperson that you deal with then they are always gone for an extended period while they talk to their manager and the back and forth. This place they include the manager for a much more transparent process. After we bought they pulled it in the showroom and put the big bow on it and got pictures taken.
Fast and friendly service!! Frank does an amazing job of being knowledgeable and personable. The service was fast. Lounge was clean and car was washed.
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