I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
Mathis at the used car dealership was great to work with! I was pleasantly surprised how upfront and honest he was about what was possible in purchasing the car I wanted. There was no back and forth on the price. I told him where I needed to be with my trade- in and purchase of the new car and he said he would check with the lender to see if we could get it done and we did. Thank you Mathias and the Lexus of Dayton staff and because of this experience you have gain a loyal customer.
John Plumer was great to work with. It was a very professional experience, and what he told us originally is what happened in the end. We drove up from Erlanger KY and would have been upset if the promises on logistics, price, etc weren't kept. Everybody from the front desk, to the salesman, to the finance officer were friendly and professional.
Thanks for making a typically frustrating process very enjoyable.
No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
The dealership is very impressive - clean, well-lit and modern, with a fantastic refreshment area. Mark Malak was our sales rep and he was fantastic. Honest, fair and a genuine pleasure with whom to work - I will be recommending him to anybody who needs a Lexus in the Western suburbs. We closed our deal in less than an hour. Unfortunately, we must have arrived at the busiest time of the day because we had to wait over two hours to meet with the finance person. Joe Castillo was pleasant, but I was more than a little disappointed that he tried to tag me with an interest rate that was more than 1.5% over market - and was not even going to point it out before having me sign the final contract. When I threatened to walk out and obtain my own private financing, the rate magically dropped 1.4%. Joe did do a good job of explaining the other "finance" options - e.g., extended warranty, prepaid maintenance, gap insurance, etc. and was not overly pushy.
My recent visit to Walser Lexus was an amazing experience - when one brings in a car with damage it is not a happy time. I left with a perfectly repaired car - that was a happy time - made possible but Tangela - my go to girl - and a very nice gentleman named John. Congratulation Lexus for having such fine people represent you. My car was also shining like new.
I bought a used Lexus and had a great deal of trouble getting the HomeLink garage door opener buttons to pair with my garage door. The manual is missing instructions. I called Walser Lexus and got John Kennedy. He gave me the step-by-step, and I was in business. Please also note that I didn't buy the car from Walser, AND he told me that if I could get it to work, they would send out someone to help me free of charge.
Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable.
Mike went out of his way to get the best price I. My new 350 rx and had tremendous knowledge of all the features of the car which he took the time to explain to me in excellent detail. Super friendly place, no pressure great overall experience. Will be back for our next new car !! Thanks.
I am the happy owner of a Lexus sedan and have purchased fourvehicles, over the years, from this dealership and it’s predecessor. My service representative, Tom Miller, has stayed the course and the service has just gotten better and better. My most recent visit started with a recall repair but I decided to have the oil changed and the car detailed - and am absolutely thrilled with the detailing result, not to mention the friendly, efficient and courteous treatment provided by everyone I come into contact with, during every visit. We love our Lexus and this dealership plays a key role in maintaining our loyalty to the brand. Thank you for understanding with customer service really is about.
Ron and Stacie were wonderful! I am so pleased with my new Lexus NX 300. No hassle, fair price, easy car buying all the way around. Everyone was knowledge, friendly and helpful.
No exact matches
We increased your search radius to all miles in order to show you results.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.