Dan Rusinik is our choice for our service maintenance. He is very knowledgeable and polite. He seems to know almost everything about the technologic aspect of our Lexus 5x 350L. We had some problem with the passenger door not locking. He fixed it and also showed us how to do it our selves. A picture is worth a thousand words. We recommend him highly. Sharon and Richard Jenson
Because of service like the one I was provided by Beverly Coppola at Germain Lexus driving a hour to have my car service it???s really worth will strongly recommend her to anyone in need of service at Germain Lexus
Absolutely great. I purchased my IS 250 five years ago from Greg Libutti at Germain Lexus and kept in touch with Greg Libutti during the past 5 years on my service visits to Germain Lexus. He was the person I went to immediately when I wanted to trade my IS 250 car in and purchase a new car and I am so happy I did. His professionalism and knowledge about all the Lexus models is unsurpassed. He spent the time to show me what was available and helped me make the right choice. I would highly recommend Greg Libutti to anyone in the market to buy a new car and will certainly continue to stay in touch during my service visits at Germain. The Service Department is also unsurpassed.
Couldn't believe how nice and smooth the buying experience was. I Would recommend them to anyone. See Jason when you do he is friendly and take great care of you and walk you through the process tell the end.
Having met Beverly Coppola at the service department, made me feel very welcomed . She took me in her office to first update all my information and then explained what needed to be done to the car. I left the office with a big smile and proud to be a Lexus owner. Good work Beverly! I???m glad I???m part of the family Your personality and knowledge will make you very successful! Thanks. Camillo Pizzo
Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
Ok Sam Vince! You are amazing, friendly, hard working, organized and a complete delight. My husband and I are past our middle 60's so we've bought quite a few cars on our journey. By far, Scanlon as a whole and Sam Vince specifically have been the greatest dealership ever. And I havent even mentioned Reilly Morris in finance that made signing papers fun!! Its not even the big things (great prices and quality cars) but the small things (kindness, compliments, concern and free espresso!). Just love Scanlon. We dont want to shop anywhere but Scanlon! Thanks for everything Sam Vince!
We purchased our Lexus from a dealer in Naples..their service department cannot compare with Scanlon Lexus which, in my opinion rates an A* and I will never go to the Naples dealership again. Thank you Scanlon for your always service with a smile.
He was excellent to deal with. He made buying a car fun. Because the general manager wasn't available he would not let me knock on window to get his attention. Overall, this was pleasant car buying experience.
My wife and I were interested in learning more about a Lexus Hybrid. We were very fortunate to have met Michael as our contact person when visiting the dealership. We indicated that we are Canadian Snowbirds and would not be purchasing in the US, HOWEVER, Michael explained that he was there to assist us with any questions both present and future. He was one of the most knowledgeable sales agents that we have ever met and gave us his card and contact information if we needed any further information when discussing with a Canadian dealer. Most sales people upon learning that we would not be purchasing would not have spent the time that he made available. This left us with a very favourable impression of the type of individual that Lexus employs. A very sincere thank you to Michael. Hugh and Marjorie Thomas, Chatham, Ontario, Canada.
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