Great Experience at the Dealership
December 3, 2018
This was my first experience with Darcars of Lexus Silver Spring. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential car for me along with other options in case my family changed their mind. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I can't say enough about Laleh as my sales contact. She was outstanding. No sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. It sounds like a cliche, but my wife and I really felt very comfortable with Laleh. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Laleh went above and beyond when I had questions about the car. The whole experience gave me and my family a complete peace of mind, which we all know, is close to priceless.