Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
Very snazzy looking!
by Hockey Gal from Bradenton, Fl
January 23, 2019
So far very happy with purchase.
However I did have more storage in my highlander, up front.
Also, I can’t put magnetic stickers on the rear of the car.
Great ride and very comfortable.
Mr. Doug Tosh did an excellent job explaining many deails.
by MAMAT350 from DealerRater.com
December 5, 2018
Job well done!!!! By Mr. Tosh. Our first experience was good. Hope the car service department will also be a good experience. Thanks for begin so helpful. Mr. Tosh
Loveable Exciting Xcellent Unique Sharp
by PK from Nashville
December 22, 2018
So far so good met allrequirements and expectations. Ride extremely smooth and really love the big navigation screen and the location of it. Have not been on road trip with it yet but looking forward to it.
Jason was very helpful and honest about the vehicle we were looking at. Made our buying experience easy and fun.
THIS CAR IS A DREAM TO DRIVE
by LOGAN42 from SARASOTA, FL
December 14, 2018
THIS CAR IS LUXURIOUS. RELIABLE, HANDLES WELL...VERY SOLID. IT IS LARGER THAN MY 2015, WHICH TAKES TIME TO BE COMFORTABLE WITH, BUT HAS MANY IMPROVEMENTS OVER YEARS PREVIOUS TO ITS RESTYLING IN 2018. ITS MY 6TH RX, AND THEY HAVE ALL BEEN GREAT. THE 6 CYLINDER ENGINE HAS LOTS OF PEP, THE STEERING IS EASY AND INTERIOR ACOUTREMENTS OUTSTANDING.
We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed with the professional and personable way we were treated. It was a very welcoming atmosphere and a no-pressure environment. All of our questions were patiently answered. We were shown the utmost care and respect throughout the entire process. Chris and Jerry and the Lexus staff made us feel like we were purchasing a brand-new vehicle! We have already recommended them to others and are very much enjoying our new-to-us Lexus!
THE Best PEARL color and QUALITY I have ever seen
by MIKE from arlington hts.
January 11, 2019
The Lexus RX 350, 6 cylinder is really strong, and a lot of get up and GO power,and is also a beautiful, and outstanding workmanship to date.
This is my second vehicle purchase from this dealer. They are the best in absolutely every aspect of shopping for a vehicle, new or prior owned. Every salesperson and the office/finance manager are very skilled in their positions, as well as friendly, polite, knowledgeable, and every other positive word you can use to describe someone.
I live in Orlando, but travel to Tampa for this dealership. They have always treated me well. Dave Jones is my service rep and he is always pleasent, professional, and makes sure I am in good hands.
Lexus is the most reliable brand I've ever owned
by astrojohn from Cuyahoga Falls
January 30, 2019
This is our 2nd RX350. Great car, one of the best, if not THE best car we've ever owned. Reliable, comfortable, roomy, more bells and whistles than we actually use. Mileage suffers a bit in the winter but it makes up for it by never getting stuck anywhere.
I just purchased a car today from the warehouse. I must say, it was a pleasant experience. my salesmen, KAY, was very knowledgeable even tho the car was a Cadillac, not a audi. I went to look at it last week, and after a week or so of crunching numbers, I picked up the car today. kay made sure all my questions were answered and also paired my phone to the car. I do recommend this dealership and my salesmen KAY..........mike dancona
Very Satisfied and would Recommend
by Hart from New Orleans, LA
January 6, 2019
Very satisfied with my purchase. The quality of the car is second to none and checked all the boxes in my search. I still own a Lexus I purchased over 10 years ago.
Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
Best vehicle I’ve ever owned
by Mrs Deeter from Clermont FL
January 19, 2019
I’ve owned lots of vehicles but I think this one is the best one by far. It’s Roomy, stylish, gives good gas mileage and I get lots of compliments
Went to Lexus to look at CPO cars. Ernie was very professional, answered my questions and presented options. I had intended to just look, but by the end of our conversation I bought a new Lexus. Very pleased with it.
Sale associate Alex Jackson was very professional to work with, and was very knowledgeable . Amount offered for trade-in was fair, and we quickly agreed upon a price for the new vehicle. Follow up since the sale has been superb.
I’ve been buying new cars for more than 40 years and this is the first time I really enjoyed the process primarily because of Ernie, my sales rep. He was very professional and also kind and very helpful. I would recommend him to anyone.
My initial contact was through email. Christina did an excellent job communicating with me. Her responses were timely and professional. My visit to see the car was pleasant, no pushy sales consultant. Christina followed up via email and phone and helped negotiate a price I could afford. I will take possession of the car in a few days and feel confident that the customer service will continue to be top notch.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
The dealer, Ajay knows just what I want, what I can afford, and makes it so fast, that you just love the whole experience of buying a car from him. I used to get sweaty palms when it came to buying a car. Now it's like Christmas! Daji allowed me to watch the Redskins play while he finalized the paper work, which was accurate, precise and done within minutes. Laleh, went searching for something for me to eat while awaiting for the policy documents. A great team.
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