I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience like none other. I must say that I am still looking at cars, and have not decided on which car is right for me, but I can say that I wish all cars that interest me were sold/serviced in the way that David and Metro presented the Lexus experience. I highly recommend that you visit Metro and ask for David; you won???t be disappointed.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Dan Rusinik is our choice for our service maintenance. He is very knowledgeable and polite. He seems to know almost everything about the technologic aspect of our Lexus 5x 350L. We had some problem with the passenger door not locking. He fixed it and also showed us how to do it our selves. A picture is worth a thousand words. We recommend him highly. Sharon and Richard Jenson
Great service and staff. Everyone there was very helpful and courteous. Explained everything that needed to be done. Beautiful dealership, very warm and relaxing waiting area. Service Director Rafael Salcedo was extremely helpful .
We gave a superlative rating because this is a dealership that cares about its customers. We had a dashboard light come on Friday afternoon and were most appreciative to be told we could come in at 3:45 p.m. The entire experience was very pleasant.
am very happy with the experience at the Dealership. I would recommended to anyone. Thanks to marck Antony and also Anthony to help me with my car I cOme Back soon thank you guys you are the best for sales cars
Isaac our service agent was outstanding. He made sure we had a clear understanding of what we were paying for. He also did a great job explaining the charges incurred and how the results fulfilled our utmost satisfaction.
We would definitely recommend Isaac to anyone who is looking for excellent service.
by vicki and Gerald Geist from Brickell Key, Miami
November 27, 2015
We have used Lexus of Kendall for many many years. We usually deal with Mr Chris Roberts, President. He is a class act.
Patty Warmon was are sales Goddess. She is so nice, approachable in every manner, honest, patient, and I would recommend her HIGHLY.
I was very undecided and she guided me through my many options and possibilities and was great even when I changed my mind 5 times.........
Went to Lexus to look at CPO cars. Ernie was very professional, answered my questions and presented options. I had intended to just look, but by the end of our conversation I bought a new Lexus. Very pleased with it.
I’ve been buying new cars for more than 40 years and this is the first time I really enjoyed the process primarily because of Ernie, my sales rep. He was very professional and also kind and very helpful. I would recommend him to anyone.
Ernie was the most professional and thorough salesman I have ever dealt with- wonderful experience. Knowledgeable, no pressure-follow through and follow up would recommend Ernie to anyone
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