No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
Attractive, Dependable. Great performance!
by Vento32962 from Vero Beach, FL
December 27, 2018
Plenty of leg room, looks sharp and drives well with lots of bells and whistles. This 2014 was purchased in 2015 and has been maintance free less scheduled check-ups!
I was very impressed with the amount of people wanting to help or offering advice. The only reason I gave 4 stars instead of 5 is because when I called to talk to one of the salesmen about an important question, I was on hold for a very long time. I also never was able to reach anyone I had dealt with so I actually had to make an extra trip there to talk to the person(s) I was looking for. Other than that, it was a great experience all around. The car I purchased was a surprise gift for my wife and she is so thrilled about her new vehicle. The staff at this dealership helped make this happen without a hitch.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
Great job on getting me adjusted to my new vehicle. Extremely helpful on getting my rolling code garage door opener working. Very response to my questions.
The most luxurious, comfortable car I’ve owned
by With It Boomer from Kirkland, WA
January 9, 2019
This car has plenty of room & has more safety features & comfort qualities than I could have ever dreamed would be on a car. The drive even on the freeway is exceptionally quiet. One very rainy evening I was totally lost on the road. I clicked on mobile assistant & a live person came on the channel and assisted me in finding my destination. I am so
pleased that I now own this car!
Great job on turning in my old lease and getting me into a new car. Wade was very helpful on teaching me about the new car
First Lexus I have owned
by Michael Kinslow from Titusville, FL
November 25, 2018
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
Grateful for Wade's hope-filled, enthusiastic technology training. He offered respectful, engaging hands-on and voice-activated demonstrations that were easy to replicate the following week. While this is my third Lexus since 2007, this is the first dealership that has offered dedicated staff for technology education. Wade set a gold standard.
most luxurious car I have ever owned
by Barbara from Medway, Ma
November 20, 2018
I love it. Its very good in the snow extremely reliable and the most comfortable ride I have ever had. I would recommend this car to my friends and family.
Having a full time Delivery/Technology Specialist at Lexus of Brookfield is an excellent decision to enhance the customer's experience and enjoyment of their Lexus automobile. With all the technology packed into the newer Lexus', having Wade Schumacher to go to has helped me understand and enjoy all the features my RX350 has to offer me. He is very knowledgeable and available for help. I would say one of the most important members of the staff at Lexus of Brookfield.
I FEEL SAFE DRIVING THIS CAR and it has style1
by style with safety from Santa Rosa, CA
November 17, 2018
It has style, great performance, safety and speed when needed! All the
things a woman on the go needs and appreciates, including excellent
comfort and ease to operate.
Buying a car from Jeff Baker is something we actually look forward to and have done several times! A great guy with loads of information who really listens! After the purchase, Wade Schumacher brings technology into focus, builds our confidence and has us using many more of the amazing features that we wouldn't have tried without his guidance. Thanks Jeff and Wade. We have recommended you to lots of friends and will continue to do so!
by Mara from Chicago, Il
December 20, 2018
The RX 350 met all of my needs and more! Very comfortable and smooth drive. The RX makes it easy to navigate, call and listen to the radio without taking your eyes of the road.
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed with the professional and personable way we were treated. It was a very welcoming atmosphere and a no-pressure environment. All of our questions were patiently answered. We were shown the utmost care and respect throughout the entire process. Chris and Jerry and the Lexus staff made us feel like we were purchasing a brand-new vehicle! We have already recommended them to others and are very much enjoying our new-to-us Lexus!
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
My first contact was with Samantha.It was the first time I had been in a Lexus dealership. I was from Minnesota shopping for a new car.From start to finish the process took 6-8 weeks. After a general overview I met John on another visit. We talked new 2018 LS 500 vs. ES350. Discussed some numbers and leasing versus outright purchase. I left convinced leasing would be right for me.Not being sure if the LS500 or ES350 would be my choice I sat in a new 2019 ES350 on the showroom floor on another visit....right exterior,interior,options. John was able to find one that fit my criteria at an agreeable price.Pick up day was smooth.Samantha had the car ready, Josh in finance had the paperwork ready to go and Sarah the delivery specialist went through my new car???s features.Great no pressure experience.The entire staff was helpful from start to finish.A great place to buy a car..even if you are out of state. I would give them my business gain.
Reliable and comfort all the way.
by Ira M from Kerhonkson New York
December 25, 2018
Beautiful Vehicle, very comfortable and classy. It drives smooth and it feels like your in your Living Room sitting on the sofa. It is a great investment and very reliable.
Let???s be honest. Buying a car really isn???t anyone???s favorite thing to do. It???s a lengthy process but the end result is a new car, so you trudge through it. Honestly, this time was an exception. Not only was Maria fantastic to work with but the time passed easily as both she and the finance manager were good conversationalists, so the time passed quickly. They both listened to my needs, explained everything clearly and simply, and I really felt like they were looking out for my best interests through good suggestions. On top of that, I never felt ???sold to??? and that???s a huge compliment since I hate being sold to. The extra follow up after the sale was even more unexpected and appreciated. Highly recommend!
by Britt from New Castle, PA
November 30, 2018
I love it. It is reliable, good in the snow, and a great car to drive to work and other areas. I have always owned a Lexus and I won’t own anything else
I was in the market for a new vehicle and was pretty set on leasing instead of buying. I knew Andrew Eder from previous years and he reached out to me when he heard I was looking. I gave him some key features I was looking for and we went from there. I've never gone through a dealership before and I'm sure as many of you know in can be quite intimidating. Honestly, it was a fantastic overall experience. I didn't even end up with the make and model I was originally looking for. Everyone in that dealership helped out throughout the process I mean it. Not only did I walk out of there with a new vehicle, I couldn't be happier with the direction they pointed me in. I love my car and again I couldn't be happier with the entire experience. We even huddled around one of the desks and watched the Brewers as they were in the thick of the NLCS at the time.
All wheel drive RX 350 FSport. Edgy. Great auto
by Stan Retired from Cypress Tx
December 15, 2018
The FSport with the all wheel drive is a fun car. Additional suspension settings are great. Has all the safety equipment. Love it. The Lexus experience was excellent. Certified vehicle.
This was my firat time buting a car. I am very happy with my experience and i would recommend Miller Motors and time to buy a car from!
Buicks. Olds, Subarus, Fords, excellent.
by Doodlebug from Shreveport, LA
January 14, 2019
Like everything BUT especially the surround visability. 90,000 miles. Will not trade up to newer model if I can help it, as the windows get shorter and windshield more slanted which cuts visibility. If I do it will be only a few years newer than ‘09. Purchased from showroom with 39,000 miles and didn't realized for a short time that it was used. Have ordered new Buicks every five years but interiors became too inclosed and visability poor/dangerous. Appears Lexus maybe going the same way with the rx.
All the staff was very friendly and not pushy, which was nice. Everything was professional. The only thing is that I had to leave the lot with the gas tank on E.
3rd Lexus RX owned
by Hilton’s RX350 from Floral Park, NY
January 6, 2019
This is my third RX owned. Outstanding vehicle, extremely reliable, very comfortable and has the pickup needed for highway driving. Also has great gas mileage.
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