I upgraded from my 2014 Lexus IS 250 to a shiny, new Lexus IS 300 F Sport!! The service and promptness is always exceptional at Akron Canton Lexus. Working with Ruth Ham and Dan Smith was flawless and fun! Ruth even had a giant red bow on the car for my birthday!! Brandon did an amazing job at helping me understand all of the bells and whistles of my car without it being tedious. Treat yourself and go!
I recently traded in my 2012 4Runner and purchased a 2018 Lexus GX from Lexus of Akron-Canton. They were my first and only trip to a dealer in looking at new cars. I worked with Ruth Ham and she was excellent to work with - very knowledgeable and professional from start to finish. She worked hard with me to get me the vehicle and price I was looking for. When I picked up the vehicle, Ruth took great detail to go through all of its features. I highly recommend contacting Ruth about a new Lexus or any used vehicles they may have in stock.
My experience with Akron-Canton can be described as absolutely no pressure, pleasant and satisfactory. Jeremy, Shelley and Bruno were great in creating welcome and warm atmosphere where the whole process of buying a car felt as simple and pleasant as getting together with old friends for a cup of coffee and good conversation. The whole dealership team did a great job presenting the car and made me feel as a part of Lexus family. Something to look forward to when you need a new or another car. Thank you very much.
I recently purchased a vehicle from Ruth at Lexus of Akron-Canton, which is 75 minutes from my hometown, and was amazed at how smoothly the purchase went. I even contacted her several days later with a question and she responded immediately and answered my questions within minutes of my call. I would drive any distance to buy my next vehicle from Ruth. Definitely a 5 star dealership. Thank you for everything!
This car was my first car purchase in my life. I had the best time I could have had as far as experiences, and I am tough to please a lot of times. I had passed on many cars after test drives, and never thought I would make my first car purchase other than my home state of PA. The salesperson, Tracy treated me so well and made me feel very comfortable with my purchase. I am a dollars and cents kind of person, and the purchase price we negotiated was what I expected to be fair for all parties. As we talked it, she made feel like part of the family more than person you barely know. I have no fears and would not hesitate to purchase another car from her. She made and saved the sale.
I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience like none other. I must say that I am still looking at cars, and have not decided on which car is right for me, but I can say that I wish all cars that interest me were sold/serviced in the way that David and Metro presented the Lexus experience. I highly recommend that you visit Metro and ask for David; you won???t be disappointed.
Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares about any prople who interested Lexus. I would strongly recommend Abed and metro Lexus.
Christian, my salesperson, is wonderful! He assisted me every step of the way and made my experience a true delight! Every person I encountered at Metro made me feel like a valued customer! You get a sense that the staff members are very passionate about their work and are committed to quality service and excellence!
My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! Top of the line and wouldn???t want to go anywhere else! Thank you to Terry for helping us find our perfect car!
I had a great experience with the team at Metro Lexus when leasing a new car. Karen was very friendly and helpful throughout the process. They are very committed to customer satisfaction, and back it up with action. After leasing my new car, and driving home for the first time, I realized there was a miscommunication regarding a feature that I thought was part of the car. When I returned to the dealership, they addressed the issue immediately. Metro Lexus is great, and I recommend working with Karen!
Excellent personalized sales and service. I went to Metro Lexus looking for a used RX 350 or 450 H. I explained to Bosko G what I was looking for and the features and I needed. He quickly identified a vehicle in the price range I was interested in And he identified the perfect car. He stayed with me through the whole process process and was excellent in communicating values of the organization made sure I was satisfied.
Abed was fantastic to work with and went above and beyond during the buying process. He was knowledgeable and want not pushy at all. The dealership was very professional and very well decorated. The entire staff was friendly.
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