I'm a real person I bought a used is250 this car is gorgeous I've had a few problems but Rick has went to hell and high water for me to get them fixed. I mean the best customer service I have ever gotten he is always available him or Jeff I have never enjoyed buying a car as much as I did with them the Entire staff was friendly helpful . I drove from Monroe Michigan to get this car and yes I had to take it back to get it fixed but the point is they helped me whatever way I wanted to go there stood by my side not off in the shadow . I wish I had this team everywhere I went Thank You Northtown especially Rick M such a passionate genuine man not a slick sales man truly a good man . See you all soon
Claudia from Michigan
I recently purchased a CPO 2014 Lexus RX350 via the internet and have been truly impressed by the professionalism and individual attention provided by your sales team. The RX350 is the 6th Lexus vehicle I have purchased since 1995 with this experience being without a doubt my best. The communication from first contact through overseeing the loading of my Lexus for shipment back to Wisconsin has been exemplary. Northtown Lexus truly provides value for customers seeking to purchase a quality vehicle at a reasonable price.
I want to particularly recognize Dan Cartier, my sales consultant as Dan was the key person to my positive purchasing experience. Dan is an asset to the Northtown Lexus organization, he managed the unique processes of the wire transfer of funds and the several issues I encountered with obtaining an automobile shipper.
Overall my experience with Northtown Lexus has, in my mind, set an impeccable standard that embodies the Lexus product.
Still pending buying a car from this dealer in the near cuture
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