What a PLEASURE to deal with EVAN and this dealership. From the first contact Evan was so attentive, even thought we were over 3 hours away; this was JUST the vehicle we were looking to buy; he made it all so easy; this dealership made everything possible; and within a week we were driving it home! this dealership is FIRST class and we had a great experience. Thanks to cars.com and to Parker Lexus we have the car we were searching for!
I set an appointment to purchase (program) a spare key. The service team was attentive, patient, and delightful. Chris and Paul were my service consultants. Although I didn't purchase my vehicle from Parker Lexus I was not excluded from their quality service. The customer service was satisfactory. My calls were returned immediately after every voicemail message. I brought my car in before my appointment to ensure I would surpass the rush crowd, but my service appointment was extended. The extension of time used to program my key did not "hinder" the quality service. My car was thoroughly washed and my complimentary cookies/water added icing to my wait. Lexus has trained their staff to understand the "value" of equality, good customer service, and communication. It was "my pleasure" to do business with Parker Lexus.
My son and I have recently had the pleasure of dealing with Evan Buck, a salesperson at Parker Lexus, while shopping for my son's first car. This was a trying time for me yet a next step in life, and I had so many questions and was very apprehensive, understandably. Evan was understanding and listened intently. He was kind during the time that it took us to arrive at a decision. Based on my experience with him, I would very highly recommend Parker Lexus. The facilities are breathtakingly beautiful, as well, and they have great cookies for guests. :-)
This is the 5th Lexus that I have bought from Parker. In fact I purchased the second Lexus sold by Dave Parker over 20 years ago so that truly makes me a loyal customer. Its nice to be so well treated and to drive an outstanding automobile. I'm looking forward to my first extended road trip.
When I decided to purchase a new vehicle, I really did not know what type I wanted. My sister has owned a RX350 for several years and recommended that I test drive one. At my first visit to Parker- Lexus, I was fortunate enough to meet with their sales associate, Evan Buck. Evan listened to my wants and needs and spent time with me to show me the features and options of the RX350. After my first appointment with Evan, I knew I would be buying my vehicle from Parker-Lexus. When I had made my decision to complete the purchase, Evan made the whole buying experience very extraordinary!! The experience reinforced that I had made the best decision to purchase my 2014 RX350 from Parker-Lexus. Evan had the car waiting on us in the showroom bay and it was sparkling!! I love, love, love my new SUV!!!! I would highly recommend Evan Buck and Parker-Lexus for anyone looking for a great vehicle and a wonderful buying experience.
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