Very knowledgeable, kind and the best to work with. Aldo provides an excellent customer service experience and knows just how to treat a potential buyer. I was well informed throughout the purchase process and could not have dealt with anyone better. My last salesman is no longer working for the company (Juan) but Aldo did the right thing for me and gave me a reason to stay with Manhattan. I recommend him to anyone interested in a Lexus. Thanks ALDO!
Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.
My Sales Associate Melissa Horan could not have been more accommodating and professional. A total pleasure to work with. She really went above and beyond. What perplexed me was my new car was not vacuumed, scuff marks on the doors and the tires weren't even armoralled (not sure that's a word) . Not what I expected from Lexus. Lincoln delivered my car freshly waxed, interior spotless and tires armoralled. This was a let down.
Excellent experience in the service department. Scheduled regular maintenance for my Lexus GX 460. Love that they wash and towel dry my car each and every time! Professional service from Ryan Dolan and staff. Informed me that the service was free of charge for 5,000 and 10,000 miles. Awesome! Accommodations were great as usual. Wait time as expected, was less than an hour. Thanks again!
Thanks a lot to Mostofa. 2 years ago I got my NX F Sport 2016 from him. I couldn???t get approved but he worked hard and got me approved. Now after 2 years he called me and upgraded me to a brand new 2018 RX350 F Sport. He is the go guy.
I called Mr.Mostafa to get information abut the car at first i was not sure if i wanted to go thru the process since i had a very bad experience with different sales man in the past. After working with Mostafa I will tell you he was the Best.
Gracious sales person, listened to my needs and helped me make the best choice for me. This is the 4th car I have leased from Englewood and in 4 years look forward to leasing my fifth Mr Han made the whole experience a pleasure.
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