This is the fourth car I've purchased or leased from Kearny Mesa Infiniti. From the sales team to the service department, this dealership is top notch. The sales process is easy and low pressure and generally the administrative process is simple and there isn't a lot of pressure to purchase other options. More importantly, the service department is excellent, in particular Adam Schmidt, who has been my service advisor for over 5 years and he's the best.
by RX Greg from BR. GA
November 30, 2018
My RX 350L is awesome. There’s so many lines on the exterior design that are instantly eye catching. The interior is elegant. It is also amazingly intelligent and will practically drive itself. The sound system is super clear. The navigation system huge and easy to see and use.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
The Lexus Rx 350L
by Old Duffer from Madison, Wisconsin
August 22, 2018
I shopped for comfort and this vehicle met all my needs. I needed more front legroom and the 44 inches very adequate. The interior is plush. The drive is responsive and smooth.
Have owned Lexus RX models for 12 years and each new model was better than the previous one except for this new RX 350 L. First the vehicle does not drive like an SUV but more like a station wagon. The control knob for the display is awful, barely usable and a pain. The extra rear storage space is nice but it has no storage pockets for anything, just one flat surface. Third row seats are unusable. The second row seats don't fold flat either so you have about a 20 degree angle on the seats. Gas mileage is terrible, way worse than the previous RX. All in all this was a rush to market half assed design that I will be turning in as soon as the first year of the lease is up.
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
Love My Lexus
by Lexus Woman from YORKTOWN
December 10, 2018
This car has a smoother ride than Mercedes, handles well on the road. I am not into gadgets, but if I were, they are all there. This was my 4th RX, because I love the way they handle on the road.
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
I love this car technology
by Flor chavez from East boston
November 23, 2018
The car meets all my needs it is a great car for the whole family ...specially when kids do alot of sports. My kids love the heated seats
I was very impressed with the amount of people wanting to help or offering advice. The only reason I gave 4 stars instead of 5 is because when I called to talk to one of the salesmen about an important question, I was on hold for a very long time. I also never was able to reach anyone I had dealt with so I actually had to make an extra trip there to talk to the person(s) I was looking for. Other than that, it was a great experience all around. The car I purchased was a surprise gift for my wife and she is so thrilled about her new vehicle. The staff at this dealership helped make this happen without a hitch.
Very big and smooth
by Ibo7534 from Nj
August 10, 2018
This car good for big family and who wants lot of space. It is fast and much bigger than RX350
Also safety futures are excellent. Rear camera bland spots sensors help a lot.
I bought Lexus Certified RX car here.
Jerry Hampel helped me to find car that perfectly fitted my requirements and was affordable. Mr. Hampel's professional skills and patience in combination with rare intellectuality were exceptional.
After purchase, Terry Krawczyk gave me a lecture with detailed instruction on car features.
All process of buying car on Lexus of Arlington was smooth and enjoyable.
This dealership was recommended me by my friend who bought a car here also.
I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but none as efficient and personable as Chad Douglas. My purchase of a 2018 LC500 and the trade of my Mercedes SL500 was all done over the phone as I live in Texas. Chad and Nalley Lexus helped to make this purchase enjoyable. Thank you!!! Larry K.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Wished I had loved this!
by LexusEx from Mckinney, TX
July 6, 2018
Looking to purchase my 3rd RX - but I just cannot get over how huge and UGLY the front grill is! Even Toyota’s Highlander has a more refined grill.
It reminds me of a Mega Mouth shark.
Going with Acura MDX. Sorry Lexus.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
My 5th Lexus RX350. Best of the Brood!
by Lou Wil from Norwell MA
July 9, 2018
Reliable, comfortable, and a great highway rider.
Has all the latest safety options. Wife especially likes the 20" rims and tires.
I like the great and easily usable infotainment package
Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
This is my second vehicle purchase from this dealer. They are the best in absolutely every aspect of shopping for a vehicle, new or prior owned. Every salesperson and the office/finance manager are very skilled in their positions, as well as friendly, polite, knowledgeable, and every other positive word you can use to describe someone.
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