Just wanted to say thank you to a great purchasing experience with Ryan McKinnon. Ryan went out of his way to advise us on the purchase and make sure everything was ready for us. Driving 6 plus hours was hectic, but he really make us feel comfortable about our purchase. Love our car, thank you so much!
I recently leased my second Lexus from Thompson and it was another great experience. Heather took me out to test drive serval cars. She showed me all the features on them and now has me using the voice commands, which I never did before. Marc was able to work with me to get me into the vehicle I wanted at the payment I could afford and even gave me a gift certificate to send in the shop. They are professional and the quality of customer service is appreciated.
Highly professional dealership. I remotely bought a used car from them that I only personally saw the day I picked it up. They were extremely honest about everything that is wrong with it even stuff that the inspector I sent had missed. I knew exactly what I was buying and they cooperated with me in full. Very responsive by email which is rare in the dealership world. Thanks Victor, Brian, and Kyle.
This was my first time buying at Lexus of Lehigh Valley and it was the best experience I’ve ever had. My salesman, Sean, helped me have an incredible experience in car buying. He made the process easy and quick. He kept informing me on where I was in the process to make sure I didn’t get lost in the paper work! Plan on buying the rest of my Lexus vehicles from him down the road! Remember if you go to this dealership ask for Sean! You’ll have one of the best car buying experiences you have ever had!
I purchased a 2012 Infiniti g37 from Lexus Lehigh Valley. I had the pleasure of dealing with Liza. The car was brought to my home for a test drive. I decided to purchase the car. The car was delivered to my home. Cant beat the service. First class treatment from Liza and the Lexus dealership. I can see why the dealership has won awards. Cant say enough positive comments. Great experience.
Sean Cook’s customer service and professionalism is excellent! Everything was done over the phone, did not need to drive to dealership’s location since I live in NY( 200 miles away) He personally drove my new Lexus and picked up my old one, explained new features on a new car , set up all the applications and explained all the contents on each document I was signing. The dealership offered their discount, which was better than others and had the specific color I wanted ( NY dealerships did not have any left). Calling or visiting them will not leave you dissapointed.
I purchased a car 2 weeks ago through Brian Walker at Thompson Lexus. I never had anyone who was so thorough, knowledgeable, kind and professional during my quest to buy a car. I found the car I like and loving it!
Thompson Lexus dealership has a friendly atmosphere, everyone seems very nice.
Thank you, Brian! You are the best!
My visit to Thompson Lexus was a pleasure. Ryan McKinnon very personal as well as the knowledge of Lexus automobiles. Customer service was also great. Everyone their was professional and easy going. Couldn't get better service and Larry was great. An overall A Plus for the last 3 years . I'm a very satisfied person thanks to all .
Let's start off with I was not even looking to purchase another vehicle, but I did!! I received a promotional email from Thompson seeing what they could do to get me to trade in my 2010 Lexus ES 350 which I loved. I responded letting them know that I had no need to trade at this time and was very happy with the last ES 350 they sold me. I also informed them if they could get me into a new Certified Lexus for around the same price and no money down, I would discuss the options. Well, they answered my challenge. Ryan McKinnon, who also sold me my last vehicle, gave me a call. After taking some time to work with my and the finance team, while he was on vacation, we made a deal work. I now have a new 2014 ES 350 that I love!! Thank you to Ryan, Sharon, Kyle and the whole team at Thompson for making me a happy customer.... Again!!
Buying a car is never an easy process. Sales Consultant Joseph Marchione is one in a million. He made the whole experience enjoyable. He worked with me to get the deal I wanted. He was upfront, honest and extremely responsive, even when outside of business hours. The rest of the staff, including managers, all helped to ensure I left satisfied and had everything I needed. Well done. Thanks Joseph.
My new Lexus
Thank you Sean and Lexus of Lehigh. I have to say that my experience with Sean and Lexus of Lehigh was amazing !!! I dealt with the most courteous , honest and a lot of fun sales representative named Sean Cook. What a pleasure!!!
Sean is a first class guy. He listened to what I was looking for and what price range I had in mind and he explained all the details and extras that were available. No high pressure sales pitch . My gorgeous Lexus RX 350 was delivered to my door 4 days later and I was thrilled to meet the guy (who I now consider my friend) that made it all possible
It couldn't get any easier or better than that.
It will always be a most memorable experience that I will never forget.
Thank you Sean ! I LOVE my new Lexus RX 350.
My buying a car at Lehigh Valley Lexus was a positive experience. My Sales Rep. John Delosso was courteous and patient and showed a genuine concern in assisting me to purchase my Lexus. There was no pressure and everything was done to accommodate me to be able to purchase my Lexus and made sure I was happy with the financial arrangement and satisfied with my purchase. I would recommend Lehigh Valley Lexus and Mr. John Delosso and would make my next purchase there and urge anyone considering a new or used Lexus to consider shopping there first.
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