May 17, 2018
I found a car at cars.com and contacted the dealership several times over the phone to answer my questions and request an appointment to see the car (I don't live in the area). Wanted to initially see the car on the weekend and told several employees about it, only to find out the car was taken to a shop appointment on my preferred day to see it. Disappointed, but liked the car so much, I made a new attempt to see it during the week.
Upon arrival, Jack Chu greeted me and immediately handed me the keys to the car to check it out and "just come and ask if you have questions". I had time to check the car inside and out by myself, and was able to take it on a test drive quickly after without much interaction with Jack.
As the main business of the dealership is exporting cars to the Asian market, it's no surprise you'll find a basic service with no fluff and no gimmicks at Apex.
After my test drive I waited for Jack, expressed my interest, and we got straight to the point. He is no pushy salesperson, he'll allow you to look around and ask questions. Cars are priced fairly, and there is not much room for negotiations. You basically buy as-is, and can't haggle for the price much.
My trade-in car was valued based on an online recommendation, again without much bartering for a better price. On the other hand, Jack didn't try to up-sell me anything, add services or costs beyond the sales tax, documentation fee and DMW registration.
I'd recommend Apex to customers who like the cars and their prices online, and want a quick and satisfactory car buying experience. Definitely no frills, so do your research before you commit, come here to check the inventory and buy your vehicle close to the advertised price.
I purchased my vehicle, and drove away satisfied with the overall experience.