The sales reps were very communicative with me about the car I was looking at. They gave me good comparables in the area and sent multiple emails to make sure all my questions were getting answered.
We just couldn't get to an agreeable price that would have been worth my time to come in and check the vehicle out.
Just bought a car from here yesterday and felt I had to share our experience... It started with Meagan who could not have been nicer she was extremely helpful and addressed all our needs and concerns... My wife and never felt any pressure and where very impressed at the entire experience... We also met Brian and Gregg who couldn’t have been nicer... We were super impressed with the no pressure experience and will definitely return when we are going to purchase another vehicle!
Thank you for the fantastic experience you definitely have a customer for life!
I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!!
This may be the only place I come to purchase cars in the future. Quick, realistic financing. Very nice people to work with. I had an out of state purchase and was worried it would be more painful than regular purchases but I would fly her to get another.
This was the best dealer experience we've ever had. More like buying a car from a favorite Aunt. No pressure, quick to answer all questions. Reasonable negotiation. and the saleswoman re-defined "car salesperson" into a pleasant experience. The entire dealership went above and beyond for an out of state buyer. Very impressive.
Rob Bernardi provided excellent sales service. The entire test drive and car purchasing process was my best car buying experience ever. There were no surprises. The price was clearly stated in advance, and all the details were provided accurately.
The vehicle was thoroughly inspected, and everything was in great condition. Thank you!
by Curtis and Alfreda McIntosh from Bartlesvillle, OK
November 3, 2016
After a two-year nation-wide search for the right Lexus ES 330, we finally found it at Kuni Lexus of Portland, Oregon. It was a delightful pleasure to meet and work with our sales representative Lana Tran. She assisted us over the phone to reserve the car, promptly met us at the airport, and transported us to the dealership. Lana was very informative, personable, and professional!! Our experience with the Kuni Lexus Team was absolutely amazing, beginning with the initial phone call, until the time we drove off the lot. Our heartfelt appreciation for a great car purchasing experience to Lana Tran, who worked with us throughout the entire process.
My car is beautiful, but when purchasing I said I needed the seat fixed and they all agreed. They did a horrible patch work with some spray and when I have contacted them since to fix it correctly they just ignore my emails. This was my second vehicle purchase from them and my last unfortunately. Not very happy.
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