I made an online inquiry about a 2019 RX 450h in specific exterior and interior color that I was contemplating on buying. Anthony Wilson responded quickly. He gave me a quote and sent me the link to the vehicle so I can find out if the options it came with met what I???m looking for. I told him to proceed. I went to their dealership, signed the papers and took delivery of the vehicle.
RX 450HL from Serramonte Lexus
by Amazing service from Serremonte Lexus from SAN BRUNO
October 15, 2018
After being referred to Putnam Lexus and not so good of a service I went to Serramonte Lexus with amazing customer service from Steve Bailey and I was able to buy my RX 450 HL
Our experience with BMW Pleasant Grove was very positive. They listened to my criteria and found the best car for me. They were very accommodating, negotiable and not pushy. I bought a car I love! Andy and Chris were great to work with!
Love this car!
by Lexus lover from Lakewood, CO
July 20, 2018
While it does not have a Hemi engine, it has plenty of spunk when you need it. Worked well when driving in the mountains, and that was important.
Sale associate Alex Jackson was very professional to work with, and was very knowledgeable . Amount offered for trade-in was fair, and we quickly agreed upon a price for the new vehicle. Follow up since the sale has been superb.
by SENIOR CITIZEN from LOS ANGELES, CA
June 3, 2018
A WONDERFUL NEW VEHICLE, BUT TOO MANNY TECH SUPPORT ITEMS. WHEN IN REVERSE, THE SCREEN IS TOO DARK AND IS NOT EFFECTIVE. I WISH IT WOULD BE BRIGHT LIKE THE LINCOLN SIGNAGE IS.
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well
I am a happy customer that is consistently treated well by everyone in sales, service and finance at Lexus of Thousand Oaks. This is the fifth RX I have leased from super star Lora B! Each time I lease from her, she makes this process smooth, fast and painless. I appreciate that she is always available no matter the time of day to answer questions. She patiently takes the time needed to make sure I understand the changes in the RX from year to year. When I bring my car in for service, Steve L. is also consistently helpful. He is courteous, professional and makes each visit a breeze. Both Lora and Steve go out of their way to make sure my concerns have been met and that I have a loaner car if needed. I honestly appreciate the positive experiences with sales and service that I have had over the years. I have leased from other companies and there is no comparison when it comes to the level of customer service that Lexus of Thousand Oaks offers. My husband and I are both currently driving cars from Lexus of Thousand Oaks and have referred friends that are also happy customers.
Excellent in all respects. It was done in the time that they said and I have nothing to say but good. It has been good ever since my last Lexus.
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