New and used 2025 Lexus TX 350 for sale near Howell, MI

My neighbor had a Lexus from Lansing a few years ago and had a great experience so I stoped in. I delt with Morgan the sales consultant and Tony the manger. They were both knowledgeable and very helpful. My neighbor was right. These people really know what they’re doing and the car is AMAZING. I live my new Lexus and the rest of the staff was so pleasant. Thank you everyone that helped my family become a Lexus customer for a very long time.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

It was good , Pete the service writer took care of my needs , listen to my concerns

Ron Dodd gave us Exceptional Service—Fast, Honest, and Stress-Free. I’ve had good customer service before, but never like this. Ron Dodd and the Lexus team went above and beyond to make our experience seamless. My wife had only 30 minutes to complete a trade-in and financing for a new vehicle before traveling, and they made it happen—efficiently and professionally. Even when I made a mistake on the mileage, the team handled it with flexibility, ensuring the process remained stress-free. Their dedication and honesty made this the best dealership experience I’ve ever had. I’ll be back to see Ron again, and if you want service that truly puts the customer first, this is the place to go!

Good experience shopping for a used BMW. Best selection of good used cars in Lansing. I found the experience and the salesperson to be easy and honest.

I am a widow who does not know much about cars—they were my under husband’s purview. I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes. Most recently, Ken who was my service rep and Austyn was my service tech. They both hit the ball out of the park. They educated me, made suggestions, and outlined options…..and then enacted our agreements in a professional and timely manner. And both were superbly kind.

Correspondence with the dealership was informative and professional. They responded in a timely manner and answered all of my questions. I am still weighing my options but Serra is definitely on my list.

My husband and I were recently on an extended trip from NC to Alabama to Michigan and upstate NY. Our S550 decided to break down just outside Lansing. The airmatic suspension failed and car was not safe to drive. Lucky for us we were only a few miles from this dealership. We called and Eric Shier took us right in when we arrived. Had the car assessed by Ali in short order. He was able to order the parts and had us back on the road in two days - no quibbling about not having time to get to us till next week, etc. And Ali even helped us transfer our luggage to the rental vehicle and reassured us that he knows his way around the S class. We count ourselves very lucky to have had that breakdown near your dealership. Excellent care from both these gentlemen. Might even have to visit family in Michigan the next time we are in the market for a car. Thank you

I drive 60 miles to get my BMW serviced at Serra Auto Campus. The service is excellence and the pricing is always fair.