Friendly, professional service that started with Barry when I dropped the car off and continued with Kelli, the service consultant, who kept me updated on progress. This dealership really goes the extra mile to make the task of having your car serviced a pleasant one.
Brought our 03 LS 430 in for a health check. The car had been sitting a while and driven minimally over the past year. Laura was our service tech, and provided cogent recommendations to repair the vehicle. Her customer service and knowledge of the repairs was exemplary. I Highly recommend this dealership and service department.
They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
Have been to Ira a few times for new vehicles. They are always wonderful and efficient and alway treat us well! They have free burgers and hotdogs on Saturdays which helped in making our decision on full stomachs! Will go back there each and every time. If you are looking for a car try IRA first. You won’t need a second place l.
Definitely my experience there was AWESOME! They give me Excellent Services! Actually Really Good!! Pedro very helpful thanks!! And Belgica is INCREDIBLE!!! Definitely I will recommend to friends and My family!!! :) Thanks Toyota for help me getting my Toyota Sienna!!! I’m more than Happy!
Excellent experience I have very bad credit and was in need of a car Rachel the online sales rep was very helpful and arnesto the finance manager worked incredibly hard to get me into a nice car with low mileage never had such a great experience at a dealership ever will definitely be going back next time I need a car
I called a couple dealerships before coming across Drum Hill Autos. I spoke with John. He answered my call after hours and was extremely courteous and knowledgeable about the vehicle.
I came to the dealership the following day, test drove the vehicle and ultimately made the purchase.
I did NOT have to pay Mass sales tax and John personally delivered the vehicle to me in NH.
Thank you once again for the fantastic service and a great car especially for the price !
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
GREAT DEALER ! GREAT SALES REPRESENTATIVE ! Purchased a Lincoln Town Car. Good sales experience, no pressure. Took over a half hour to go over the car with a fine tooth comb to make sure it really was as good as it seemed before taking it out for a test drive. Car had low miles and was well taken care of. It met my expectations , so I bought it ! Mark was GREAT during the entire process....no pressure, friendly, knowledgeable and most of all...helpful ! This is the way a really professional person and organization acts.....BRAVO to both here at Marshalls ! I definitely have no qualms about referring anyone to Marshalls and will definitely look to Marshalls when considering any future purchase. It was a truely great car buying experience !
It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this sale
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